Court-Connected Case Manager | Navigate Justice & Support

JusticePoint, Inc.; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

JusticePoint, Inc. seeks a dedicated Case Manager to support individuals in the criminal justice system. You will help clients navigate court processes, ensure appearances, and promote compliance while referring to services that meet individual goals.

Responsibilities include maintaining records, communicating with courts and stakeholders, and coordinating with community resources. Candidates should bring empathy and knowledge of the justice system to this critical role.

Qualifications

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field.
• Strong written and verbal communication; ability to document clearly for court records.
• Experience or familiarity with the criminal justice system preferred, empathetic approach.

Responsibilities

• Maintain a case load of up to 80 clients and monitor progress.
• Refer clients to community resources to support goals and compliance.
• Ensure clients attend court appearances and stay arrest‑free during supervision.
• Prepare accurate written reports to the court and maintain data in the electronic system.
• Collaborate with DA’s Office, defense attorneys, and service providers as needed.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Cultural competency

Empathy

Education

Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

JusticePoint, Inc. seeks a dedicated Case Manager to support individuals in the criminal justice system. You will help clients navigate court processes, ensure appearances, and promote compliance while referring to services that meet individual goals.

Responsibilities include maintaining records, communicating with courts and stakeholders, and coordinating with community resources. Candidates should bring empathy and knowledge of the justice system to this critical role.