Course Scheduling & Records Coordinator

Clayton State University; Georgia; On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Tuition Assistance Program

Job summary

Augusta University in Georgia is seeking a Student Records Coordinator within the Registrar's Office to manage all course scheduling processes and audit data entry for course sections. The role involves coordinating with campus partners to improve the customer experience of the course schedule.

Responsibilities include auditing data, communicating deadlines, and providing training and resources to scheduling staff while upholding AU policies and ensuring confidentiality of student information.

Qualifications

• Bachelor's degree and one year of customer service or related experience, or high school diploma with two years of customer service or related experience.
• Intermediate knowledge of computers and office equipment; preferably Excel, records management experience.
• Knowledge of AU policies and Banner/SRS; ability to explain policies and maintain student records.

Responsibilities

• Course Data Auditing and Correction: ensure all course sections have mandatory information for reporting; monitor CIR and policy compliance.
• Course Scheduling: assist with rolling the schedule forward each term; notify departments of deadlines and responsibilities.
• Course Scheduling Email Resource: respond to scheduling inquiries; manage the [e-mail] mailbox and resolve issues.
• Communication: maintain scheduling content on the Registrar's website and prepare the Curriculum calendar resources.
• Training: provide training to scheduling coordinators and staff; prepare training materials and videos.
• Other duties as assigned.

Skills

Detail-Oriented

Verbal & written communication

Microsoft Office

Banner & SRS knowledge

Education

Bachelor's degree

High School Diploma/GED

Tools

Banner

SRS

CIR / scheduling tools

Microsoft Excel

Job description

Augusta University in Georgia is seeking a Student Records Coordinator within the Registrar's Office to manage all course scheduling processes and audit data entry for course sections. The role involves coordinating with campus partners to improve the customer experience of the course schedule.

Responsibilities include auditing data, communicating deadlines, and providing training and resources to scheduling staff while upholding AU policies and ensuring confidentiality of student information.