The Coupa Consultant will be responsible for supporting, configuring, enhancing, and maintaining the Coupa procurement platform while working closely with business stakeholders and cross functional teams. The consultant will participate in project implementation, testing, go live, and hypercare support activities.
Key Responsibilities
- Manage and support the Coupa platform in alignment with corporate procurement policies and business processes.
- Ensure smooth operation and ongoing maintenance of the system.
Configuration & Integration
- Configure and maintain Coupa settings.
- Manage financial approval workflows and approval chains.
- Maintain Chart of Accounts configurations.
- Support system integrations and enhancements.
Process Automation
- Design and implement automation features to improve procurement efficiency.
- Streamline procurement and accounts payable processes using Coupa functionalities.
Documentation & Training
- Create and maintain functional documentation.
- New item setup
- Forms
- Catalogs
- Coupa business processes
- Support user knowledge transfer and training activities.
Cross Functional Collaboration
- Work closely with:
- Purchasing teams
- Accounts Payable teams
- Participate in Agile ceremonies including daily stand ups, sprint planning, sprint reviews, and product increment discussions.
Testing & Deployment Support
- Perform unit testing.
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Provide post go live hypercare support.
- Validate developed solutions against business requirements and standards.
Project Delivery
- Work with stakeholders to deliver assigned project tasks.
- Prepare comprehensive project and technical documentation.
Required Skills & Experience
Functional Skills
- Strong expertise in Coupa Procurement and Procure to Pay (P2P) processes.
- Experience with Coupa configuration and administration.
- Knowledge of approval workflows and financial process design.
- Understanding of catalog management and supplier related processes.