We are seeking a Coupa Administrator to serve as the technical owner and control steward of our Source-to-Pay (S2P) platform.
This role is accountable for how Coupa is configured, governed, and operated, while working in close partnership with our Finance and Supply Chain Technology Managers and SAP functional leads, who own business process design and outcomes.
Operating Model
This role sits within a triad model:
- Coupa Administrator (this role) → Owns system configuration, controls, and platform integrity
- Finance Technology Manager → Owns financial process design, policy, and outcomes
- Supply Chain Technology Manager → Owns procurement and operational process design
Supported by:
Responsibilities
What You’ll Own
1. Platform Ownership & Technical Configuration
- Serve as the system owner for Coupa
- Design and configure:
- Approval workflows and delegation logic
- Spend controls and policy enforcement
- Supplier structures and onboarding frameworks
- Ensure configurations are:
- Scalable
- Auditable
- Aligned with enterprise architecture
2. Controls, Compliance & Audit Readiness
- Own system alignment to:
- SOX controls
- Audit requirements
- Segregation of duties (SoD)
- Partner with Finance Technology Manager on policy → translate into system enforcement
- Maintain:
- Role design and access governance
- Audit support artifacts
3. Partnership with Technology Managers & SAP Leads
Work hand-in-hand with:
- Finance Technology Manager (GL, AP, payments, compliance)
- Supply Chain Technology Manager (procurement, sourcing, supplier ops)
- Translate business process designs into clean, standard Coupa configurations
- Provide technical guardrails and pushback to keep Coupa with best-in-practice processes.
4. Integration & Data Alignment
- Coordinate with SAP and enterprise systems:
- Purchase orders
- Invoices and payments
Ensure:
- Data integrity across systems
- Support integration monitoring and issue resolution
5. Operational Excellence & Support
- Own platform operations:
- Incident triage and root cause resolution
- Establish transparency through KPIs:
- Cycle times
- Adoption rates
- Maintain and prioritize system backlog in partnership with Tech Managers
6. Implementation, Release & Lifecycle Ownership
- Engage in implementation to shape core configuration (roles, workflows, controls)
- Own platform lifecycle management, including:
- Coordination of Coupa monthly releases
- Review of release notes and impact assessment
- Recommendation of features to enable, defer, or reject
- Establish a release cadence and governance model:
- Align releases to business cycles (month-end, year-end)
- Communicate changes and readiness to stakeholders
- Lead release testing coordination:
- Define regression scope with Tech Managers & SAP leads
- Validate critical end-to-end flows
- Ensure alignment with enterprise change landscape:
- Integration impacts
- Change control
- Identify opportunities to:
- Increase touchless processing
- Partner with Finance on working capital optimization
Requirements
Required Experience
- 5+ years in Source-to-Pay, Procurement Systems, or Finance Technology
- Hands-on Coupa administration or implementation experience
Strong understanding of:
- Procure-to-Pay (P2P) processes
- Approval workflows and controls
- Experience working alongside:
- Finance and Procurement stakeholders
- ERP systems (SAP preferred)
- Experience in SOX-controlled environments
Preferred Experience
- Experience in a product-aligned or triad operating model