Coupa Administrator — Optimize Spending for Impact

United Service Organizations, Inc.; Arlington, Northern (VA, KY); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Volunteer days

Military leave

401k match

Training & education reimbursement

Job summary

United Service Organizations, Inc. (USO) in Arlington, VA seeks a Coupa Administrator to configure, optimize, and support the Coupa Business Spend Management platform.

You will partner with Procurement, Finance, Accounts Payable, IT, and stakeholders to ensure compliant, efficient spend management. The role requires 3–7 years of Coupa experience, strong analytical skills, and the ability to manage supplier onboarding, security, and system changes.

Qualifications

• Bachelor's degree in Business, Information Systems, Finance, or a related field (or equivalent experience) preferred.
• Coupa Administrator or Implementation Certification
• 3-7 years work experience administering or supporting Coupa or a similar P2P/Spend Management platform.

Responsibilities

• Serve as the primary system administrator for the Coupa platform.
• Configure and maintain system settings, approval workflows, business rules, catalogs, suppliers, and user roles.
• Manage Coupa modules such as Procure-to-Pay (P2P), Sourcing, Contract Lifecycle Management (CLM), Invoicing, and Supplier Management.
• Perform testing and deployment of system changes, enhancements, and quarterly Coupa releases.
• Manage user access, permissions, onboarding, and role-based security.
• Support supplier onboarding, enablement, and maintenance within Coupa.
• Act as a point of escalation for user and supplier issues.
• Provide Tier 2/3 functional support for Coupa-related issues.
• Troubleshoot system errors, transactional issues, and integration failures.
• Coordinate with Coupa Support and internal IT teams to resolve incidents.
• Support integrations between Coupa and Sage Intacct Accounting System
• Monitor data accuracy for master data, suppliers, chart of accounts, and approval hierarchies.
• Assist with data validation, reporting, and audit readiness.
• Develop and maintain standard and ad-hoc reports and dashboards.
• Support spend analysis, compliance reporting, and management insights.
• Ensure data integrity and consistency across reporting outputs.
• Ensure Coupa configurations align with procurement and financial policies.
• Document system configurations, procedures, and controls.
• Identify opportunities for process automation and system optimization.
• Participate in audits and compliance reviews related to spend management.

Skills

Coupa administration

SQL

Stakeholder management

Problem-solving

Education

Bachelor's degree in Business/Information Systems/Finance or related

Tools

Coupa

Sage Intacct

ERP integrations

Job description

United Service Organizations, Inc. (USO) in Arlington, VA seeks a Coupa Administrator to configure, optimize, and support the Coupa Business Spend Management platform.

You will partner with Procurement, Finance, Accounts Payable, IT, and stakeholders to ensure compliant, efficient spend management. The role requires 3–7 years of Coupa experience, strong analytical skills, and the ability to manage supplier onboarding, security, and system changes.