County Program Manager

Jobtailor; Delaware (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor in Delaware seeks an experienced Program Manager to oversee school-based and community-based programs. You will manage daily operations, build relationships with schools, community partners, and program managers, and serve as the main link between front-line staff and upper leadership.

The role requires strong leadership, staff training, and adherence to agency standards. You will monitor program quality, address trends and challenges, support partnerships, and travel as needed while

Qualifications

• Requires Bachelor's Degree in Human Services or related field.
• 2–4 years of people-leading management experience.
• Willingness to travel as needed.
• Ability to work with diverse populations across territories.
• Flexible schedule including early mornings, evenings and weekends.

Responsibilities

• Oversee school-based and community-based program operations at Delaware location.
• Maintain relationships with schools, partners, and program managers.
• Serve as primary liaison between staff and leadership.
• Ensure program needs, trends, and challenges are communicated and addressed.
• Provide oversight of daily operations, staff support, and program quality.

Skills

Leadership

Relationship Management

Program Oversight

Staff Training and Development

Communication

Education

Bachelor’s Degree in Human Services

Job description

• Oversee all school-based and community-based program operations at the Delaware location.
• Maintain strong relationships with schools, community partners, and program managers.
• Serve as the primary connection between front-line staff and upper leadership.
• Ensure program needs, trends, and challenges are communicated and addressed.
• Responsible for daily oversight, staff support, program quality, and consistent implementation of agency standards.
• Lead the successful delivery of Program procedures and initiatives for the agency.
• Ensure all School-based programs and initiatives are operating within program guidelines;
• Develop strategic interventions to identify and strengthen match relationships.
• Ensure that expectations and deliverables from grant and external partnership agreements are achieved.
• Supervise Match Support Specialists including performance management, training and development, workflow and organization planning, day-to-day management, and disciplinary actions for direct reports.
• As a leader, may take on a flexible caseload of matches as needed by the team.
• Conduct School-based mentoring program site observations and liaison meetings.
• Influence leadership and partner with direct supervisor on implementation of program policies and procedures.
• Provide input into the design and creation of School-based program activities, training and communications for mentors.
• In partnership with HR, assist in hiring and training/developing CB and SB staff.
• Support MSSs and enrollment team for efficient enrollment and transition into designated matches.
• Provide input on strategies for future growth; serve as an advisor to workgroup(s)/projects, attend events as requested.

Requirements

• Must possess a minimum of a Bachelor’s Degree in Human Services or other related areas
• Two to four years of people-leading successful management experience.
• Must be willing and able to travel when necessary
• Must be willing and able to work with diverse populations in diverse territories
• Must be willing and able to make last minute changes to accommodate job responsibilities such has hours, in-office days
• Must have viable transportation, valid drivers’ license to meet job responsibilities
• Must be available to attend events in the early morning, evening and weekends

Core Competencies

Demonstrates strong leadership and management capabilities in overseeing school-based and community-based programs, ensuring compliance with agency standards and effective communication with diverse populations. Proven ability to develop strategic interventions and support staff training and development to enhance program delivery.

Highest-signal resume keywords

• Bachelor’s Degree In Human Services
• People-Leading Management Experience
• Program Oversight
• Staff Training And Development
• Relationship Management

ATS Optimization Keywords

Soft Skills

• Communication
• Leadership
• Flexibility
• Problem-Solving

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Program Operations
• Community Partnerships
• Mentoring Programs
• Grant Management
• Diverse Populations