Assistant Supervisor – Wavier Department

Jobtailor; Portland (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in the United States seeks an experienced Program Operations Manager to oversee daily operations, ensure regulatory compliance, and champion quality improvement across programs.

You will supervise staff through coaching and evaluations, manage budgeting and staffing, coordinate recruitment and scheduling, maintain recipient charts and reports, and liaise with regulatory bodies, social services agencies, and families to ensure continuity of care.

Qualifications

• Degree in Human Services or related field.
• Minimum of 3 years in the field, with at least 2 years in a supervisory or management role.
• Experience in budget management and human resources preferred.
• Strong interpersonal, written, and verbal communication skills.
• Flexibility to adjust to program needs and schedules.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Oversee daily program operations, ensuring compliance with all regulatory and accreditation standards.
• Supervise, support, and develop staff through coaching, evaluations, and professional development.
• Manage personnel needs including recruiting, hiring, training, and scheduling.
• Monitor billing, budgets, and financial reports to ensure fiscal responsibility.
• Review and maintain service recipient charts, reports, and documentation.
• Act as a liaison with regulatory bodies, social service agencies, and families/guardians.
• Promote quality improvement, safety, and a nurturing environment across all programs.
• Lead with integrity, communication, and collaboration to ensure continuity of care.

Skills

Budget Management

Human Resources Management

Program Operations Management

Compliance Monitoring

Service Recipient Documentation

Interpersonal Communication

Written Communication

Verbal Communication

Coaching

Collaboration

Education

Bachelor's degree in Human Services or related field

Job description

• Oversee daily program operations, ensuring compliance with all regulatory and accreditation standards.


• Supervise, support, and develop staff through coaching, evaluations, and professional development.


• Manage personnel needs including recruiting, hiring, training, and scheduling.


• Monitor billing, budgets, and financial reports to ensure fiscal responsibility.


• Review and maintain service recipient charts, reports, and documentation.


• Act as a liaison with regulatory bodies, social service agencies, and families/guardians.


• Promote quality improvement, safety, and a nurturing environment across all programs.


• Lead with integrity, communication, and collaboration to ensure continuity of care.

Requirements

• A degree in Human Services or related field.


• Minimum of 3 years of experience in the field, with at least 2 years in a supervisory or management role.


• Experience in budget management and human resources preferred.


• Strong interpersonal, written, and verbal communication skills.


• Flexibility to adjust to program needs and schedules.


• Valid driver’s license and reliable transportation required.

Core Competencies

Demonstrates expertise in program operations management, ensuring compliance with regulatory standards while fostering staff development and quality improvement. Proficient in budget management and human resources, with strong communication skills to liaise effectively with stakeholders.

Highest-signal resume keywords

• Program Operations Management


• Staff Development


• Budget Management


• Human Resources Management


• Regulatory Compliance

ATS Optimization Keywords

Hard Skills

• Budget Management


• Human Resources Management


• Program Operations Management


• Compliance Monitoring


• Service Recipient Documentation

Soft Skills

• Interpersonal Communication


• Written Communication


• Verbal Communication


• Coaching


• Collaboration

Certifications & Qualifications

• Valid Driver’s License

Industry Keywords

• Human Services


• Quality Improvement


• Accreditation Standards


• Fiscal Responsibility


• Staff Supervision

","IsExpired":false}