Counter Solutions Associate — Customer-Facing Role with Warehouse Duties & Growth

Standard Supply & Distributing Co.; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Standard Supply & Distributing Co. is seeking a Counter Solutions Associate to assist customers at the counter and support branch operations. The role includes counter duties, basic warehouse tasks, and building product knowledge through vendor visits.

No HVAC experience is required, and there are growth paths within the company. Highlights include full benefits such as 401(k) and health insurance, with a family-owned culture emphasizing reliability and customer care.

Qualifications

• Strong interpersonal skills for busy customer interactions.
• No HVAC experience required—willingness to learn.
• Reliable, punctual and coachable.
• Able to lift 20–50+ pounds in a warehouse setting.

Responsibilities

• Create a positive customer experience at the counter and showroom.
• Maintain branch appearance and manage front counter and showroom stock.
• Pull and stage customer orders; assist with warehouse tasks.
• Answer calls and assist walk-in contractors promptly and professionally.
• Build product knowledge through vendor interactions and team collaboration.
• Follow branch procedures to support a safe working environment.

Skills

Strong people skills

Willingness to learn

Reliable and punctual

Physical stamina

Job description

Standard Supply & Distributing Co. is seeking a Counter Solutions Associate to assist customers at the counter and support branch operations. The role includes counter duties, basic warehouse tasks, and building product knowledge through vendor visits.

No HVAC experience is required, and there are growth paths within the company. Highlights include full benefits such as 401(k) and health insurance, with a family-owned culture emphasizing reliability and customer care.