Counter Server at Union Park Pizza Boston, MA

Union Park Pizza; Boston (MA); On-site; USD 20,664 - 38,572; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid sick time

Paid training

Job summary

Union Park Pizza, located in Boston, MA, is seeking a Counter Server to join our team. The ideal candidate will greet customers warmly, take and deliver orders promptly, and maintain a clean work environment. We offer starting pay of $15 per hour plus tips, with further earning potential based on tips. The position is available as full-time, part-time, temporary, or seasonal with flexible scheduling options. Join us in providing an exceptional pizza experience in a fun and lively atmosphere.

Qualifications

• Previous experience as a server or in a customer service role is preferred.
• Flexibility to work evenings, weekends, and holidays as required.
• Physical stamina to work on your feet for extended periods.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Take customer orders accurately and deliver food promptly.
• Provide recommendations on menu items and upsell specials.

Skills

Excellent communication skills

Ability to multitask

Attention to detail

Customer service experience

Job description

Counter Server – Union Park Pizza – Boston, MA

Union Park Pizza is a well‑established and highly regarded pizzeria located in the heart of Boston. With over 5 years of experience, we are known for our delicious, handcrafted pizzas made with the finest ingredients and served with a commitment to exceptional customer service.

Our mission is to create a memorable pizza experience for our customers by combining authentic flavors, top‑notch quality, and a warm, welcoming atmosphere. We take pride in using only the freshest ingredients, locally sourced whenever possible, to ensure that each pizza is bursting with flavor.

At Union Park Pizza, we believe in fostering a positive work environment that values teamwork, passion, and growth. We offer opportunities for professional development and advancement within our organization. We are committed to providing a supportive and inclusive workplace where employees can thrive and excel.

Responsibilities

• Greet and welcome customers in a friendly and engaging manner.
• Take customer orders accurately using the toast handheld device, ensuring special requests and dietary preferences are noted.
• Deliver food and beverages to customers' tables promptly and accurately.
• Provide recommendations on menu items, describing ingredients, flavors, and specials.
• Ensure tables are set up and cleaned promptly, maintaining a clean and organized work area.
• Answer customer inquiries, address concerns, and resolve any issues that may arise during the dining experience.
• Collaborate with kitchen staff to ensure timely delivery of orders and maintain efficient service.
• Handle cash transactions and process payments accurately using the toast handheld device.
• Upsell menu items and promote daily specials to enhance the overall dining experience.
• Collaborate with fellow team members to maintain a positive and cohesive work environment.

Requirements

• Previous experience as a server or in a customer service role is preferred but not required.
• Ability to multitask and work effectively in a fast‑paced, self‑managed environment.
• Excellent communication and interpersonal skills to engage with customers and team members.
• Strong attention to detail and the ability to handle cash transactions accurately.
• Flexibility to work evenings, weekends, and holidays as required.
• Physical stamina and the ability to work on your feet for extended periods and lift moderately heavy items.
• Professional and presentable appearance to align with the high standards of our retail district location.

Compensation and Benefits

• Starting pay of $15 per hour plus tips, with tips averaging $8‑$15 per hour for any given shift.
• Opportunity for growth and advancement within the organization.
• A fun and lively work environment in the heart of Newbury St.
• Employee discounts on food and beverages.
• Flexible scheduling options to accommodate personal commitments.

Note: We value diversity and inclusion in our workplace. We encourage applications from individuals of all backgrounds, genders, ethnicities, and abilities.

Job Types

Full‑time, Part‑time, Temporary, Seasonal

Pay

$20.00 – $28.00 per hour

Benefits

• Employee discount
• Flexible schedule
• Food provided
• Paid sick time
• Paid training

Shift

• 10 hour shift
• Day shift
• Evening shift

Experience

• Restaurant experience: 1 year (Required)

Work Location

In person