Restaurant Server

Westmont Group; Boston (MA); On-site; USD 18,000 - 26,000; Full time

Job summary

Westmont Group in Boston, MA seeks a friendly server to greet guests, seat them, and explain daily specials. You will take and relay orders, input into POS, and deliver meals with condiments, ensuring accuracy and guest satisfaction.

Role requires adhering to liquor laws, assisting with side work, and maintaining health standards. Prior serving experience is preferred, with strong customer service and multitasking abilities.

Qualifications

• Prior serving or guest-facing experience preferred.
• Ability to multitask in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Greet guests in a friendly and courteous manner and seat them.
• Explain specials and restaurant promotions to guests.
• Record guest orders and confirm accuracy by repeating.
• Input orders into POS to inform kitchen.
• Deliver orders with condiments and check for accuracy.
• Ensure liquor regulations and verify age when serving alcohol.
• Replenish beverages and check overall guest satisfaction.
• Assist with side work and general cleaning per health standards.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Union Boston, MA, US

2 days ago Requisition ID: 8519

Salary Range: $13.50 To $19.25 Hourly

• Greet the guests in a friendly and courteous manner, sitting them and presenting menus.
• Explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when need.