Counter Sales Warehouse Associate

Watsco; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Watsco in Los Angeles seeks a Counter Sales Warehouse Associate to manage the sales counter, process orders, and support daily warehouse upkeep. You will load and unload products, pick and verify orders, restock showroom merchandise, and ensure accurate inventory control using our warehouse systems.

You will deliver strong customer service to dealers and end users, demonstrate sales skills, and adhere to safety requirements while coordinating with internal and external parties in a fast-paced

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably HVAC.
• Proven sales success and excellent customer service.
• Strong interpersonal and problem-solving skills.
• Ability to multitask and meet goals in a fast-paced setting.
• Proficient with Microsoft Office.
• Commitment to safety in the workplace.

Responsibilities

• Interact with customers at sales counter and assist with orders.
• Showroom merchandising and restocking.
• Process sales orders and up-sell items.
• Load/unload products and stock merchandise.
• Verify items received against orders and manage inventory.
• Assist with inventory control and warehouse housekeeping.
• Provide excellent customer service to dealers and end users.
• Follow safety procedures and PPE requirements.

Skills

Customer service

Sales experience

Interpersonal skills

Multitasking

Microsoft Office

Safety awareness

Independent worker

Education

Bachelor’s or associate Degree preferred

Tools

Forklift operation

Job description

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or associate Degree preferred.
• 6 months Warehouse experience including forklift operation.

Education/Experience

Bachelor’s or associate Degree preferred.

Work Schedule

Work Schedule Monday through Friday with an occasional Saturday. This position may

require working extra hours on occasion.

Physical Demands

Demand Frequency

Sedentary – Lifting 0-10 pounds Frequent

Moderate Lifting – 20 to 50 pounds Frequent

Heavy Lifting – 50 to 100 pounds Occasional

Pulling/Pushing, Carrying Frequent

Reaching or working above shoulder Occasional

Walking Constant

Standing Constant

Stooping Occasional

Kneeling Occasional

Repeated Bending Occasional

Climbing Occasional

Operating a motor vehicle Occasional

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Frequent

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

And here is what you will need to be successful:

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Hiring for these locations:

Status

Full-Time

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