Counter Sales Support Specialist

AtWork Personnel; Farmers Branch (TX); Vor Ort; USD 42.000 - 50.000; Vollzeit

Zusammenfassung

AtWork Personnel in Farmers Branch, TX is seeking a Sales Support Specialist to join the team. The role runs Monday–Friday, 8am–5pm, and pays $20–$24 per hour.

You will support sales reps, manage accounts, input orders from customers and salesmen by phone, fax or email, and provide product information while delivering exceptional service.

Qualifikationen

• 6 months to 1 year of related experience.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication; bilingual a plus.
• Proficiency with MS Office applications.

Aufgaben

• Support the assigned sales representatives with daily status updates.
• Manage accounts: set up, update changes, pricing, and monitor margins.
• Troubleshoot transactions, order history, and online orders.
• Key in orders from customers and salesmen (phone, fax, or email).
• Enter samples and returns.
• Set up online accounts and manage online customer access.
• Set up CPM and Rebate contracts.
• Provide exceptional customer service and build customer loyalty.

Kenntnisse

Organizational skills

Attention to detail

Verbal and written communication

Bilingual a plus

MS Office proficiency

Tools

MS Office

Jobbeschreibung

We are HIRING! A facility located in Farmers Branch, TX is seeking to hire a Sales Support Specialist to join the team!

• Monday - Friday 8am- 5pm

• $20-$24 per hour

• Support the assigned sales representatives with daily status updates
• Manage accounts - Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills - ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service.

Requirements:

• Must have at least 6 months to 1 year of recent related experience
• Organizational skills and strong attention to details
• Strong verbal and written communication skills, bilingual a plus
• MS Office proficiency