Counter Sales Specialist — Fast-Paced Customer Experience

First Supply LLC; La Crosse (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

First Supply LLC is seeking a personable Counter Sales team member to assist customers at the counter, process orders, and manage payments. The role emphasizes customer service, product knowledge, and maintaining a well-stocked counter area.

You will support promotions, suggest alternatives, and drive sales while upholding housekeeping standards and efficient processes in a fast-paced environment.

Qualifications

• Good computer knowledge and ability to learn First Supply LLC's business system.
• Good organizational skills related to managing paperwork and time.
• Ability to work within a fast paced environment with multiple interruptions.
• Ability to travel on a limited basis within the U.S.

Responsibilities

• Provide service to customers at the counter by taking orders, entering them into the system accurately and filling them as time allows; diplomatically giving priority to regular accounts
• Accept payment for merchandise either handling cash or ensuring that an approved credit line is available
• Keep counter area inventory amply stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
• Maintain a library of current catalogs and literature to assist customers
• Assist “Counter Day” participants to assure successful promotions
• Assist customers by recommending new products, suggesting alternatives, and promoting our Company
• Promote and sell overages, damaged and discontinued items
• Maintain good housekeeping in counter and display areas
• When counter area is not busy, either assist warehouse staff in stocking bins or assist customer service department with incoming phone calls
• Assist the Warehouse Manager in organizing storage shelves
• Attend applicable education seminars, product training meetings and other Company meetings as requested

Skills

Customer service

Computer literacy

Organizational skills

Time management

Communication

Tools

Learning business system

Job description

First Supply LLC is seeking a personable Counter Sales team member to assist customers at the counter, process orders, and manage payments. The role emphasizes customer service, product knowledge, and maintaining a well-stocked counter area.

You will support promotions, suggest alternatives, and drive sales while upholding housekeeping standards and efficient processes in a fast-paced environment.