Counter Sales Specialist: Fast-Paced, Customer-Focused

First Supply LLC; Racine (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

First Supply LLC is seeking a Counter Sales professional to serve customers at the counter, process orders, and ensure accurate entry and timely fulfillment. You will interact with customers, handle payments, and help maintain an organized, well-stocked counter area.

The ideal candidate possesses strong communication, time management, and organizational skills, with a focus on providing a Best-In-Class Customer Experience.

Qualifications

• Good computer knowledge and skills and the ability to learn First Supply LLC's business system.
• Good organizational skills related to managing paperwork and time.
• Ability to work within a fast paced environment with multiple interruptions.
• Functional capacities evaluation which demonstrates ability to safely perform the essential functions of the position.
• Ability to travel on a limited basis within the U.S.

Responsibilities

• Provide service to customers at the counter by taking orders, entering them into the system accurately and filling them as time allows; diplomatically giving priority to regular accounts
• Accept payment for merchandise either handling cash or ensuring that an approved credit line is available
• Keep counter area inventory amply stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
• Maintain a library of current catalogs and literature to assist customers
• Assist “Counter Day” participants to assure successful promotions
• Assist customers by recommending new products, suggesting alternatives, and promoting our Company
• Promote and sell overages, damaged and discontinued items
• Maintain good housekeeping in counter and display areas
• Whencounter area is not busy, either assist warehouse staff in stocking bins or assist customer service department with incoming phone calls
• Assist the Warehouse Manager in organizing storage shelves
• Attend applicableeducation seminars, product training meetings and other Company meetings as requested

Skills

Customer service

Cash handling

Inventory management

Communication

Time management

Computer skills

Tools

POS system

Job description

First Supply LLC is seeking a Counter Sales professional to serve customers at the counter, process orders, and ensure accurate entry and timely fulfillment. You will interact with customers, handle payments, and help maintain an organized, well-stocked counter area.

The ideal candidate possesses strong communication, time management, and organizational skills, with a focus on providing a Best-In-Class Customer Experience.