Counter Sales Pro - Construction Materials & Service

White Cap Supply Holdings, LLC.; Salinas (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Tuition reimbursement

Paid time off

Great Place to Work

Inclusive culture

Job summary

White Cap is hiring immediately for a Counter Sales Associate in California. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide order information from the system.

You will also explain product features, benefits, and warranty policies while offering technical advice and problem-solving help. Preferred candidates will have strong customer service, experience with sales order software (Oracle), knowledge of construction products, and Spanish language

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Product knowledge

Spanish language proficiency

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in California. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide order information from the system.

You will also explain product features, benefits, and warranty policies while offering technical advice and problem-solving help. Preferred candidates will have strong customer service, experience with sales order software (Oracle), knowledge of construction products, and Spanish language