Inside Parts Sales Specialist

HTS Engineering Ltd.; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

HTS Engineering Ltd. in Lubbock, Texas, is seeking a dedicated individual to assist in providing excellent customer service. Responsibilities include supporting managers, handling transactions, processing returns, and ensuring a positive customer experience.

The ideal candidate will demonstrate strong customer service skills, reliability, and the ability to handle cash transactions accurately. Join our team and contribute to the success of our HVAC projects while working in a supportive environment.

Responsibilities

• Assist managers and installer service specialists in serving professional customers.
• Complete assigned company training relevant to the position.
• Provide excellent service to customers on the phone.
• Maintain and secure the cash drawer and process transactions accurately.
• Process exchanges and returns in a friendly manner.
• Resolve customer complaints effectively.
• Assist with daily operational tasks such as stocking and cleaning.

Job description

HTS Engineering Ltd. in Lubbock, Texas, is seeking a dedicated individual to assist in providing excellent customer service. Responsibilities include supporting managers, handling transactions, processing returns, and ensuring a positive customer experience.

The ideal candidate will demonstrate strong customer service skills, reliability, and the ability to handle cash transactions accurately. Join our team and contribute to the success of our HVAC projects while working in a supportive environment.