Counter Sales Rep: Fast-Paced Tool & Customer Care

Nefco Corp.; Superior (WI); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid holidays

Medical Insurance

Health Savings Account

Employer 401(k)

Life Insurance

Voluntary Life Insurance

Parental Leave

Critical Illness Coverage

Development Opportunities

Safety Shoe Reimbursement

Job summary

Total Tool in Superior, WI, part of NEFCO, is seeking a Counter Sales Representative to be on the front lines of our retail sales operation—helping customers, solving problems, and setting the stage for future growth in sales.

This role emphasizes building relationships in electrical, mechanical, and construction industries, providing knowledgeable service in person and by phone, processing quotes and orders, and collaborating with Outside Sales to streamline the customer experience; training is

Qualifications

• Minimum of 2 years of previous customer service experience.
• A desire to grow your career with an industry-leading company.
• Highly Motivated.
• Detail-oriented.
• Ability to thrive in a team environment.
• Strong computer skills and ability to learn new software.

Responsibilities

• Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry.
• Provide each customer with knowledgeable and excellent service both in person and over the phone.
• Process quotes and orders for customers.
• Work in coordination with Outside Sales to streamline the customer experience.
• Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends.

Skills

Customer service

Team player

Computer skills

Willingness to learn

Detail oriented

Motivated

Job description

Total Tool in Superior, WI, part of NEFCO, is seeking a Counter Sales Representative to be on the front lines of our retail sales operation—helping customers, solving problems, and setting the stage for future growth in sales.

This role emphasizes building relationships in electrical, mechanical, and construction industries, providing knowledgeable service in person and by phone, processing quotes and orders, and collaborating with Outside Sales to streamline the customer experience; training is