Counter Sales Pro — Employee-Owned, Growth-Focused

Galloup; Grand Rapids (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

The Kendall Group in Grand Rapids, MI is seeking a Counter Sales Representative to join our sales team. You will promote and develop business by delivering prompt, friendly service in person or by phone, while supporting warehouse operations as needed.

Responsibilities include assisting customers, quoting products, managing orders, and contributing to inventory accuracy. You may help with loading, forklift tasks, and batch promotions to drive growth; the role emphasizes safety and teamwork.

Qualifications

• Entry-level work experience.
• Education: High school diploma or GED.
• Licenses/Certifications: Valid driver’s license; ability to obtain DOT card.
• Analytics/Computer Skills: Basic math; ability to use barcode scanner.
• Organization: Multi-task and prioritize work.
• Cross-functional: Work with distribution center and sales teams.
• Communication: Excellent oral and written communication.
• Physical/mental/visual: Standard warehouse requirements.
• Physical Environment: Exposure to warehouse conditions.

Responsibilities

• Sell company products and services to customers visiting or calling in, gather needs, provide technical assistance, quote and upsell.
• Promote sales growth with add-ons, vendor promotions and Counter Days.
• Build positive relationships by clarifying product knowledge and offering helpful information.
• Participate in training to grow within the role.
• Assist customers with loading product into their vehicle.
• Replenish inventory in the counter area and pick counter orders.
• Participate in inventory cycle counts and assist in warehouse activities as needed.
• Back-up delivery drivers when qualified and needed.
• Safely operate forklifts and pallet jacks for moving materials.
• Maintain quality service per Kendall Group policies and housekeeping.

Skills

Service Excellence

Results

Action Oriented

Accountability

Teamwork

Safety Conscious

Active Listening

Education

High school diploma or GED

Tools

Barcode scanner

Forklift operation

Job description

The Kendall Group in Grand Rapids, MI is seeking a Counter Sales Representative to join our sales team. You will promote and develop business by delivering prompt, friendly service in person or by phone, while supporting warehouse operations as needed.

Responsibilities include assisting customers, quoting products, managing orders, and contributing to inventory accuracy. You may help with loading, forklift tasks, and batch promotions to drive growth; the role emphasizes safety and teamwork.