Counter Sales Pro: Customer-Centric Expert

Graybar; Cedar Rapids (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401(k) Savings Plan

Paid Vacation

Paid Holidays

Wellness benefits

Job summary

Graybar in Cedar Rapids, IA is seeking a Counter Sales Representative to service walk-in customers and handle will-call orders. The role emphasizes product knowledge, customer service, and supporting warehouse operations. Typical shift is weekdays, with pay starting at $18.19 per hour, depending on experience.

Responsibilities include learning products, maintaining counter merchandise, selling to customers, and actively participating in warehouse tasks while delivering excellent service.

Qualifications

• Enthusiasm for customer service.
• Ability to communicate well with customers to understand their needs.
• Ability to perform the physical requirements necessary to work in a warehouse environment.
• Safely operate warehouse equipment and proper use of PPE.
• 2+ years experience preferred.

Responsibilities

• Learn Graybar’s products through self-study, training classes, and on-the-job learning.
• Place, arrange and maintain merchandise in counter area.
• Sell merchandise to walk-in customers and manage will-call (pickup) orders.
• Provide exemplary customer service.
• Be active in the warehouse.

Skills

Customer service

Communication

Warehouse work

PPE usage

Experience 2+ years

Job description

Graybar in Cedar Rapids, IA is seeking a Counter Sales Representative to service walk-in customers and handle will-call orders. The role emphasizes product knowledge, customer service, and supporting warehouse operations. Typical shift is weekdays, with pay starting at $18.19 per hour, depending on experience.

Responsibilities include learning products, maintaining counter merchandise, selling to customers, and actively participating in warehouse tasks while delivering excellent service.