Counter Sales Pro: Customer Focus & Product Expert

Grayba; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Paid Vacation & Sick Days

Employee Stock Ownership Plan

Job summary

Graybar is seeking a Counter Sales Representative in Chicago to serve walk-in customers and manage will-call orders. You will learn Graybar's extensive product lines through self-study, training classes, and on-the-job learning.

The role emphasizes customer service and quick, accurate handling of merchandise in a busy counter area. Responsibilities include selling, stocking, and maintaining products, while actively supporting warehouse operations.

Qualifications

• Customer service mindset and ability to communicate with customers
• Capable of physical work and safety compliance in a warehouse
• Willingness to learn product knowledge through training classes

Responsibilities

• Learn Graybar’s products through self-study, training classes, and on-the-job learning
• Place, arrange and maintain merchandise in counter area
• Sell merchandise to walk-in customers and manage will-call orders
• Provide exemplary customer service
• Be active in the warehouse

Skills

Customer service

Communication

Physical ability

Attention to detail

Problem solving

Tools

Warehouse equipment

PPE usage

Will-call order processing

Job description

Graybar is seeking a Counter Sales Representative in Chicago to serve walk-in customers and manage will-call orders. You will learn Graybar's extensive product lines through self-study, training classes, and on-the-job learning.

The role emphasizes customer service and quick, accurate handling of merchandise in a busy counter area. Responsibilities include selling, stocking, and maintaining products, while actively supporting warehouse operations.