Counter Sales Pro: Customer-Focused & Product Expert

Graybar Electric Company; Santa Barbara (CA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Life Insurance

401(k) Savings Plan with company match

Paid Vacation & Sick Days

Paid Holidays

Job summary

Graybar Electric Company is seeking a Counter Sales Representative to be the face of our customer service, selling merchandise to walk-in customers and handling will-call orders. You will learn Graybar's product range through self-study, training, and on-the-job learning, becoming a product expert who can recommend solutions.

This role emphasizes hands-on warehouse involvement, safety, and strong communication to understand customer needs.

Qualifications

• 4+ years experience preferred.
• Able to operate warehouse equipment and PPE as required.
• Experience assisting customers and handling will-call orders is a plus.

Responsibilities

• Learn Graybar's products through self-study, training classes, and on-the-job learning
• Place, arrange and maintain merchandise in counter area
• Sell merchandise to walk-in customers and manage will-call (pickup) orders
• Provide exemplary customer service
• Be active in the warehouse

Skills

Customer service

Communication

Warehouse safety

Product knowledge

Job description

Graybar Electric Company is seeking a Counter Sales Representative to be the face of our customer service, selling merchandise to walk-in customers and handling will-call orders. You will learn Graybar's product range through self-study, training, and on-the-job learning, becoming a product expert who can recommend solutions.

This role emphasizes hands-on warehouse involvement, safety, and strong communication to understand customer needs.