Counter Sales Pro - Construction Tools & Solutions
White Cap
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
White Cap in Grand Prairie, TX is seeking a Counter Sales Associate to deliver outstanding customer service at the counter, process orders, and upsell related products. The role emphasizes product knowledge, technical advice, and timely order resolution to support construction projects across the region.
Ideal candidates bring experience in customer service and familiarity with sales software. This position offers a stable path with growth within a leading North American distributor of
Qualifications
- Demonstrated success providing excellent customer service.
- Experience with sales order software, preferably Oracle.
- Knowledge of construction and industrial products.
Responsibilities
- Delivers exceptional customer service to walk-in, phone, and will-call customers.
- Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Skills
Tools
Job description
White Cap in Grand Prairie, TX is seeking a Counter Sales Associate to deliver outstanding customer service at the counter, process orders, and upsell related products. The role emphasizes product knowledge, technical advice, and timely order resolution to support construction projects across the region.
Ideal candidates bring experience in customer service and familiarity with sales software. This position offers a stable path with growth within a leading North American distributor of
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
