Counter Sales Pro - Construction Materials

WCM White Cap Management LLC; Gilbert (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring a Counter Sales Associate in Gilbert, AZ to support walk-in, phone, and will-call customers with orders and product information. The role emphasizes strong customer service, product knowledge, and upselling opportunities within a leading construction materials distributor.

The position offers comprehensive benefits and opportunities for growth in a diverse, inclusive environment. Join a trusted company known for stability and strong customer focus.

Qualifications

• Customer service experience required.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provide exceptional customer service to walk-in, phone, and will-call customers.
• Process orders, quote prices, enter orders into the system, and provide order information to customers.
• Pull orders as required.
• Communicate product features, benefits, and warranty policy information to customers.
• Demonstrate knowledge of products and their applications, provide technical advice, troubleshoot, and help resolve customers’ problems.
• Upsell by identifying related products, add-on extensions, and informing customers of product promotions.
• Perform other duties as assigned.

Skills

Customer service

Construction knowledge

Spanish

Excellent communication

Sales order software

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in Gilbert, AZ to support walk-in, phone, and will-call customers with orders and product information. The role emphasizes strong customer service, product knowledge, and upselling opportunities within a leading construction materials distributor.

The position offers comprehensive benefits and opportunities for growth in a diverse, inclusive environment. Join a trusted company known for stability and strong customer focus.