Counter Sales Lead: Fast, Tech-Savvy Customer Advocate

Multi Sales Inc.; La Palma (CA); On-site; USD 33,062 - 37,195; Full time

Job summary

Multi Sales Inc. is looking for a Counter Sales Lead in La Palma, California. This full-time role is essential for ensuring seamless customer service and satisfaction by acting as a liaison between customers and departments.

Responsibilities include assisting with counter workflow, coordinating vendor returns, and training staff on sales procedures. Candidates should have a High School Diploma, at least 3-4 years of customer service experience, and technical product knowledge in mechanical systems.

Qualifications

• GED or High School Diploma required.
• 3-4 years of customer service experience is preferred or an undergraduate degree.
• Proven peer-leadership capabilities in customer service.

Responsibilities

• Oversee daily counter workflow and assist team members.
• Coordinate vendor returns with the Purchasing department.
• Audit orders for timely pickups and handle customer issues.

Skills

Peer-leadership capabilities

Technical product expertise

Strong communication skills

Multitasking and problem-solving

Strong computer literacy

Teamwork and communication

Following instructions

Warehouse experience

Job stability

Valid driver’s license

Education

GED or High School Diploma

3-4 years of customer service experience

Tools

Microsoft Office

Enterprise ERP software

Job description

Multi Sales Inc. is looking for a Counter Sales Lead in La Palma, California. This full-time role is essential for ensuring seamless customer service and satisfaction by acting as a liaison between customers and departments.

Responsibilities include assisting with counter workflow, coordinating vendor returns, and training staff on sales procedures. Candidates should have a High School Diploma, at least 3-4 years of customer service experience, and technical product knowledge in mechanical systems.