Counter Sales Pro - Construction & Customer Tech Support

White Cap Supply Holdings, LLC.; Los Angeles (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in California. You’ll engage with walk-in, phone, and will-call customers, process orders, quote prices, and provide order information while pulling items as needed.

The ideal candidate brings strong product knowledge, excellent customer service, and the ability to upsell related products. Spanish language skills are preferred; on-site work and competitive pay in the California market are offered.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Oracle

Construction products

Spanish

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in California. You’ll engage with walk-in, phone, and will-call customers, process orders, quote prices, and provide order information while pulling items as needed.

The ideal candidate brings strong product knowledge, excellent customer service, and the ability to upsell related products. Spanish language skills are preferred; on-site work and competitive pay in the California market are offered.