Counter Sales: Electrical

Wolff Bros. Supply, Inc.; Medina (OH); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Weekly paychecks

Paid training

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid Time Off

Life Insurance

Résumé du poste

Wolff Bros. Supply, Inc. in Medina, OH is seeking a Counter Sales Representative – Customer Service – Electrical to join our family‑owned team.

You’ll be the first face and voice for customers, balancing sales, service, and warehouse support with a positive, can‑do attitude. You’ll deliver friendly service at the counter, process payments and returns, upsell products, and stay informed on product lines and promotions.

Qualifications

• Electrical knowledge and experience required.
• Customer-first mindset with a calm, can-do attitude.
• Dependable, professional, and willing to go the extra mile.
• Previous sales experience preferred.
• HVAC or plumbing product knowledge is a plus.
• Comfortable multitasking on a computer while supporting customers.
• Ability to pass background and drug screening.

Responsabilités

• Deliver friendly, fast, and accurate customer service at the counter and cash window.
• Process payments, returns, credits, and will-call orders.
• Suggest, promote, and upsell products to support customer needs and branch sales.
• Stay informed on product lines, promotions, programs, and spiffs.
• Build pricing quotes by researching availability and vendor options.
• Provide post-sale support (follow-ups, troubleshooting, invoice questions).
• Attend training opportunities at various Wolff Bros. branches.
• Follow all safety guidelines, SOPs, and company processes.

Connaissances

Electrical knowledge

Customer service focus

Dependable & professional

Multitasking on computer

Background check clearance

Description du poste

Schedule: Monday–Friday, 7:00am–4:00pm (No Weekends)

A place to build a career.

Counter Sales Representative – Customer Service – Electrical: Medina

Schedule: Monday–Friday, 7:00am–4:00pm (No Weekends)

A steady company. A trusted counter. A place to build a career. Since 1965, Wolff Bros. Supply, Inc. has been a reliable partner to Ohio’s contractors, tradespeople, and builders. We’re family-owned, values-driven, and deeply rooted in the wholesale distribution industry supporting commercial, industrial, institutional, and residential customers across HVAC, electrical, plumbing, lighting, and tools.

When customers walk up to our counter, they’re not just buying parts, they’re counting on us. That’s where you come in.

What This Role Is Really About

As a Counter Sales Representative, you’re often the first face and voice of Wolff Bros. You move fast, think on your feet, and take pride in helping customers get what they need accurately, efficiently, and with a positive attitude.

You’ll balance customer service, sales, and hands‑on warehouse support while working alongside a dependable team that looks out for one another.

What You’ll Do

• Deliver friendly, fast, and accurate customer service at the counter and cash window
• Process payments, returns, credits, and will-call orders
• Suggest, promote, and upsell products to support customer needs and branch sales
• Stay informed on product lines, promotions, programs, and spiffs
• Build pricing quotes by researching availability, delivery timelines, and vendor options
• Provide post‑sale support (follow‑ups, troubleshooting, invoice questions)
• Keep the counter, displays, and lobby areas stocked, organized, and professional
• Assist with warehouse tasks as needed: receiving, stocking, shipping, inventory
• Attend training opportunities at various Wolff Bros. branches
• Follow all safety guidelines, SOPs, and company processes
• Pitch in where needed—because that’s how teams work

What We’re Looking For

• Electrical knowledge and experience a must
• A customer‑first mindset with a calm, can‑do attitude
• Someone who’s dependable, professional, and willing to go the extra mile
• Previous sales experience preferred
• Experience or knowledge of HVAC, or plumbing products is a plus
• Comfortable multitasking on a computer while supporting customers
• Ability to pass background and drug screening

Physical & Work Environment Expectations

• Standing, walking, reaching, and frequent use of hands throughout the day
• Occasional sitting, stooping, kneeling, climbing, or balancing
• Regularly lifting up to 50 lbs; occasionally up to 80 lbs
• Vision requirements include close, distance, color, and depth perception

Why Wolff Bros?

• Family‑owned & operated since 1965
• Stable schedule – no nights, no weekends
• Weekly paychecks
• Paid training and ongoing development
• Benefits: Medical, Dental, Vision
• Company‑paid Short‑Term Disability & Life Insurance
• 401(k) with company match
• Paid Time Off