Warehouse-Will Call

Wolff Bros. Supply, Inc.; Medina (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly paychecks

Medical coverage

Dental coverage

Vision coverage

Short-Term Disability

Life Insurance

401(k) with company match

Paid Time Off (PTO)

Family-owned company

Job summary

Wolff Bros. Supply, Inc. in Medina, OH is hiring a Will Call Associate to be the face of our service counter and keep back‑of‑house operations running smoothly.

You will welcome contractors and customers, pull and stage products for pickup or delivery, and coordinate with sales to answer questions while maintaining a clean, safe warehouse. Weekly pay, a quarterly bonus program, and comprehensive benefits are provided.

Qualifications

• Required Experience: Proven experience combining both warehouse operations and direct customer service.
• Physical Readiness: High School Diploma/GED required. Must be able to regularly lift 50 lbs (and occasionally up to 80 lbs), wear steel-toe boots, and work comfortably in dynamic warehouse settings.
• Skillset: Strong attention to detail, solid phone etiquette, and a continuous-learning mindset.

Responsibilities

• Deliver Top-Tier Service: Welcome local contractors and customers at the Will Call counter, ensuring they get the exact products and order details they need.
• Order Fulfillment & Staging: Pull, verify, and stage products for onsite pickups, route deliveries, and high-bay storage.
• Communication & Coordination: Work directly with sales reps and customers to resolve order questions, process cancellations/voids, and route phone calls using our multi-line system.
• Maintain Equipment & Space: Learn to operate a tow motor, maintain inventory organization, order supplies, and keep work zones clean and safe.

Skills

Customer service

Warehouse operations

Order fulfillment

Equipment operation

Education

High School Diploma/GED

Tools

Tow motor

Job description

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.

Lift Heavy, Talk Shop, Get Paid: Warehouse & Will Call Associate Needed!

Location: Medina, OH | Shift: 9:30 AM – 6:00 PM | Pay: $17.50/hr + Quarterly Bonus

About The Role

Are you a customer-focused warehouse pro who thrives in a fast-paced environment? Wolff Bros. Supply - one of the nation's largest independent distributors of Plumbing, Electrical, and HVAC supplies is looking for a Will Call Associate to join our Medina team. In this dual-impact role, you’ll be the face of our service counter while keeping back-of-house operations running seamlessly.

What You’ll Do

• Deliver Top-Tier Service: Welcome local contractors and customers at the Will Call counter, ensuring they get the exact products and order details they need.
• Order Fulfillment & Staging: Pull, verify, and stage products for onsite pickups, route deliveries, and high-bay storage.
• Communication & Coordination: Work directly with sales reps and customers to resolve order questions, process cancellations/voids, and route phone calls using our multi-line system.
• Maintain Equipment & Space: Learn to operate a tow motor, maintain inventory organization, order supplies, and keep work zones clean and safe.

What We’re Looking For

• Required Experience: Proven experience combining both warehouse operations and direct customer service.
• Physical Readiness: High School Diploma/GED required. Must be able to regularly lift 50 lbs (and occasionally up to 80 lbs), wear steel-toe boots, and work comfortably in dynamic warehouse settings.
• Skillset: Strong attention to detail, solid phone etiquette, and a continuous-learning mindset.

Why Join Wolff Bros. Supply?

• Financial Growth: $17.50/hour base rate plus quarterly bonus opportunities and weekly paychecks.
• Full Benefits Package: Comprehensive Medical, Dental, and Vision coverage.
• Company-Paid Security: Short-Term Disability and Life Insurance funded 100% by us.
• Future Planning: 401(k) with company match and generous Paid Time Off (PTO).
• Solid Foundation: Join a stable, family-owned and operated company that has prioritized its people since 1965.

Wolff Bros. Supply, Inc. is an Equal Opportunity Employer.