Counter Sales & Customer Service Specialist

SRS Distribution Inc.; Huntsville (AL); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/Dental/Vision benefits

Flexible spending accounts

Life insurance and short-term/long‑see

Long-term disability

Résumé du poste

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role at Huntsville, AL. You will handle orders, assist customers in-person/phone/email, and coordinate with warehouse for timely deliveries.

Qualifications include experience in customer service or sales, basic computer and POS proficiency, and willingness to work overtime during peak seasons. Bilingual English/Spanish is a plus, and knowledge of irrigation products is preferred.

Qualifications

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Ability to work in varied conditions, including outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre-employment background/drug test.
• Bilingual proficiency in English and Spanish is a PLUS.
• Previous experience with irrigation or landscaping products.

Responsabilités

• Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.

Connaissances

Customer service

Multitasking

Computer skills

POS systems

Bilingual EN/ES

Irrigation/landscaping products

Outils

POS software

Description du poste

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role at Huntsville, AL. You will handle orders, assist customers in-person/phone/email, and coordinate with warehouse for timely deliveries.

Qualifications include experience in customer service or sales, basic computer and POS proficiency, and willingness to work overtime during peak seasons. Bilingual English/Spanish is a plus, and knowledge of irrigation products is preferred.