Counter Sales & Customer Experience Pro

Clear Destination Inc.; Dallas, Northern (TX, KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Clear Destination Inc. is hiring a customer service–oriented retail associate for our Dallas location. You will greet customers, handle phone inquiries, and assist with will calls, special orders, and deliveries.

You will use POS systems to process sales, help customers choose products, upsell, and resolve issues to promote loyalty. The role requires strong communication, a sales mindset, and the ability to learn technical product lines quickly.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills are essential.
• Sales minded with confidence to recommend products and support store goals.
• Ability to learn technical product lines quickly and share knowledge with customers.
• Bilingual Spanish abilities are preferred but not required.
• 1 year of warehouse/material handling experience preferred.
• Comfortable using POS systems and basic computer applications.

Responsibilities

• Greet and assist customers promptly and courteously at the sales counter
• Answer incoming customer telephone calls and provide customer service, including will call, special orders and deliveries
• Use software to provide pricing, availability and alternate product selection to complete transactions
• Process sales transactions accurately using POS systems and handle cash or electronic payments
• Suggest additional and related items to the customer's order
• Resolve customer problems promptly to retain loyalty
• Assist the customer with loading product into the vehicle
• Maintain inventory by restocking shelves, stock counts, reporting discrepancies
• Coordinate with warehouse and delivery teams to ensure timely order fulfillment
• Participate in training for proper compliance of HAZMAT and refrigerant handling
• Support promotional activities and upsell products to meet sales targets
• Process warranty claims for defective product
• Other duties as assigned by management
• Must be at least 18 years old
• Strong professional appearance and attitude

Skills

Customer service

Sales minded

Product knowledge

Bilingual Spanish

Education

High school diploma or equivalent

Technical/trade education is a plus

Tools

POS systems

Order entry software

Basic computer apps

Job description

Clear Destination Inc. is hiring a customer service–oriented retail associate for our Dallas location. You will greet customers, handle phone inquiries, and assist with will calls, special orders, and deliveries.

You will use POS systems to process sales, help customers choose products, upsell, and resolve issues to promote loyalty. The role requires strong communication, a sales mindset, and the ability to learn technical product lines quickly.