Counter Sales & Customer Care Specialist

SRS Distribution Inc.; Sanford (FL); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision

Life insurance

Short-term disability

Long-term disability

Job summary

Heritage Pool Supply - Sanford in Sanford, FL is seeking a Counter Sales associate to provide outstanding customer service at the sales counter. You will enter orders, quote materials, and help customers select irrigation and landscaping products while ensuring accuracy and timely delivery.

This on-site, full-time role requires the ability to lift up to 75 lbs, operate POS systems, and coordinate with the warehouse.

Qualifications

• Prior experience in customer service or sales.
• Proficiency with basic computer operations and internet navigation.
• Experience with point-of-sale systems and order-entry procedures.
• Ability to lift up to 75 lbs and work in a warehouse environment.
• Willingness to work overtime during peak seasons.

Responsibilities

• Interact with customers via phone, email, and in-person sales to process orders.
• Accurately enter orders and generate quotes using the company system.
• Provide product recommendations and pricing information.
• Coordinate truck deliveries and manage scheduling.
• Participate in cycle counts, picking, packing, and shipping/receiving.
• Maintain a clean, safe, and organized work area.

Skills

Customer service

Order entry

POS systems

Inventory management

Forklift operation

Education

High school diploma or equivalent

Associate degree in Business Administration

Tools

POS software

Inventory software

Job description

Heritage Pool Supply - Sanford in Sanford, FL is seeking a Counter Sales associate to provide outstanding customer service at the sales counter. You will enter orders, quote materials, and help customers select irrigation and landscaping products while ensuring accuracy and timely delivery.

This on-site, full-time role requires the ability to lift up to 75 lbs, operate POS systems, and coordinate with the warehouse.