Counter Sales Associate: Customer Service & Warehouse

Sonepar; Waco (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Summit is seeking a Counter Sales Associate to assist customers by phone or in person, collaborating with service center staff and warehouse teams to ensure top-tier service. The role emphasizes accurate order fulfillment, inventory replenishment, and a neat, stocked counter area.

The ideal candidate has a strong customer-service mindset, excellent communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong customer service orientation for external and internal customers.
• Excellent interpersonal and written/verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist warehouse staff as needed.
• Ability to lift 50+ lbs and operate basic warehouse equipment.

Responsibilities

• Assist customers over the phone or in person and process orders.
• Maintain neat and stocked counter area.
• Support service center staff and warehouse associates as needed.
• Educate customers on product capabilities and warranties.

Job description

Summit is seeking a Counter Sales Associate to assist customers by phone or in person, collaborating with service center staff and warehouse teams to ensure top-tier service. The role emphasizes accurate order fulfillment, inventory replenishment, and a neat, stocked counter area.

The ideal candidate has a strong customer-service mindset, excellent communication skills, and the ability to multitask in a fast-paced environment.