Counter Sales & Service Specialist (Electrical)

Sonepar; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Professional development programs

Tuition reimbursement

Earned wage access

Employee Assistance Program (EAP)

Job summary

Summit Electric Supply, a Sonepar brand, is seeking a Counter Sales Associate to assist customers in person or by phone and to work closely with Service Center sales staff and warehouse associates to ensure superior service.

You will keep the counter area neat and stocked, educate customers on product options and warranties, and collaborate with teammates to meet demand across locations.

Qualifications

• Must have strong external and internal customer service orientation.
• Excellent interpersonal and written communication skills.
• Ability to organize and manage multiple priorities; thrive in a fast-paced environment.

Responsibilities

• Meet and exceed customer expectations over the phone and in person when fulfilling orders.
• Refill inventory with additional stock to ensure satisfaction and choice.
• Assist customer service reps and warehouse staff to meet demand as needed.
• Understand product capabilities, warranties, usage, and challenges to educate customers.

Skills

Customer service

Communication skills

Team player

Multitasking

Adaptability

Warehouse tasks

Education

High school diploma or GED

Job description

Summit Electric Supply, a Sonepar brand, is seeking a Counter Sales Associate to assist customers in person or by phone and to work closely with Service Center sales staff and warehouse associates to ensure superior service.

You will keep the counter area neat and stocked, educate customers on product options and warranties, and collaborate with teammates to meet demand across locations.