Counter Sales Associate — Customer-Driven Electrical Expert

Sonepar USA, Inc.; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development

Profit sharing

Tuition reimbursement

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Employee referral program

EAP

Job summary

Summit Electric Supply is seeking a Counter Sales Associate to support customers in person or by phone and collaborate with service center staff and warehouse teams to deliver top-notch service. The role includes handling orders, restocking, and assisting with daily operations across the store.

The position emphasizes customer care, product knowledge, and a willingness to assist across departments in a fast-paced environment. Full-time employment with strong benefits is offered.

Qualifications

• Strong external and internal customer service orientation.
• Excellent oral and written communication skills.
• Unwavering commitment to Summit values and mission.
• Strong ability to organize and manage multiple priorities.
• Ability to effectively adapt to change and thrive in a fast paced environment.
• Possess selfless team player approach.
• Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts.

Responsibilities

• Meeting and exceeding customer expectations both over the phone and in person when fulfilling orders.
• Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice.
• Assists customer service representatives as well as warehouse associates at times when additional assistance is needed to meet customer demand.
• Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.
• Ensures counter area and other areas of store are neat, clean, and always stocked.
• Performs other related duties as assigned and as necessary depending on the location.

Skills

Customer service

Interpersonal communication

Multitasking

Team player

Warehouse tasks

Adaptability

Work ethic

Education

High school diploma or GED

Job description

Summit Electric Supply is seeking a Counter Sales Associate to support customers in person or by phone and collaborate with service center staff and warehouse teams to deliver top-notch service. The role includes handling orders, restocking, and assisting with daily operations across the store.

The position emphasizes customer care, product knowledge, and a willingness to assist across departments in a fast-paced environment. Full-time employment with strong benefits is offered.