Counter Sales Associate – Construction Supplies & Growth

White Cap Management LLC; Fairdale (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Parental leave

Great Place to Work

Job summary

White Cap is hiring a Counter Sales Associate in Kentucky. You will serve walk-in, phone, and will-call customers, process orders, quote prices, and provide order information to customers.

Ideal candidates have strong customer service experience, familiarity with sales order software (Oracle preferred), knowledge of construction products, and Spanish language proficiency. Join a growing company recognized as a Great Place to Work.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Order entry

Product knowledge

Upselling

Spanish language

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in Kentucky. You will serve walk-in, phone, and will-call customers, process orders, quote prices, and provide order information to customers.

Ideal candidates have strong customer service experience, familiarity with sales order software (Oracle preferred), knowledge of construction products, and Spanish language proficiency. Join a growing company recognized as a Great Place to Work.