Counter Sales Pro — Build America with Great Benefits

White Cap Management LLC; Chesapeake (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Job summary

White Cap is actively seeking a Counter Sales Associate to join our team in Virginia. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers while handling orders, pricing, and product information.

Qualified candidates will have experience with sales order software (Oracle preferred) and a solid understanding of construction and industrial products. Spanish language skills are a plus and valued in our inclusive workplace.

Qualifications

• Experience delivering exceptional customer service in person, on the phone, or via email.
• Familiarity with sales order processing and software systems (Oracle preferred).
• Knowledge of construction and industrial products preferred.
• Spanish language proficiency is a plus.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty information to customers.
• Demonstrates knowledge of products and their applications; provides technical advice and troubleshoots customer issues.
• Upsells by identifying related products and informing customers of promotions.

Skills

Customer service

Sales order software

Construction knowledge

Spanish language

Tools

Oracle

Job description

White Cap is actively seeking a Counter Sales Associate to join our team in Virginia. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers while handling orders, pricing, and product information.

Qualified candidates will have experience with sales order software (Oracle preferred) and a solid understanding of construction and industrial products. Spanish language skills are a plus and valued in our inclusive workplace.