Counter Sales Associate

Socket.dev; Tennessee; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Bosch in Johnson City, TN seeks a friendly Counter Sales Associate to greet customers, answer inquiries, and process purchases at the counter. You will maintain a clean area, share product knowledge, and collaborate with teammates to ensure a positive shopping experience.

This role requires a high school diploma and 2+ years in retail or customer service, with preference for HVAC knowledge and strong communication skills. Attending to warehouse tasks and punctuality are essential.

Qualifications

• High School Diploma or equivalent is required.
• 2+ years of retail or customer service experience preferred.
• Familiarity with POS systems and basic math for transactions is expected.

Responsibilities

• Greet customers and assist with inquiries and purchases.
• Operate POS system to process transactions accurately.
• Keep the sales counter clean and organized.
• Demonstrate product knowledge to help customers decide.
• Handle cash, credit cards, and other payment methods.
• Resolve customer concerns professionally and empathetically.
• Restock merchandise and assist with inventory management.
• Collaborate with teammates to maintain a positive shopping environment.
• Follow company policies and procedures for smooth operations.
• Assist in warehouse tasks for shipping/receiving as needed.
• Maintain regular attendance and punctuality.

Skills

Customer service

Communication

POS operation

Multitasking

Teamwork

Inventory management

Math skills

Physical stamina

Forklift readiness

Education

High School Diploma or equivalent

Tools

POS systems

Job description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Johnson City, Tn. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality
• And other duties Assigned

Required Qualifications

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Balance your life: At Bosch, your job matches your lifestyle.
• Celebrate success: At Bosch, we celebrate you.
• Be yourself: At Bosch, we value values.
• Shape tomorrow: At Bosch, you change lives.