Counter Sales Associate

Bosch-HomeComfort; Columbia Township (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Bosch-HomeComfort is seeking a Counter Sales Associate in Columbia, Missouri. You will provide exceptional service to customers and ensure a positive shopping experience. Responsibilities include greeting customers, operating the POS system, and maintaining the sales counter.

The ideal candidate has a high school diploma, retail experience, and strong communication skills. Join our team and help us celebrate success while shaping tomorrow.

Qualifications

• Previous retail or customer service experience preferred.
• Demonstrated ability to engage customers effectively.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Greet customers warmly and assist them with inquiries.
• Operate the POS system to process transactions accurately.
• Maintain a clean and organized sales counter area.
• Resolve customer concerns and complaints professionally.
• Collaborate with team members to maintain a positive shopping environment.

Skills

Excellent communication skills

Customer service skills

Proficiency in operating POS systems

Ability to multitask

Team player

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in our Columbia branch. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations

Qualifications

• High school diploma or equivalent
• Previous retail or customer service experience preferred
• Excellent communication skills with the ability to engage customers effectively
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Assist in warehouse when needed for shipping & receiving when volume is high

Regular Attendance & Punctuality

Regular Attendance & Punctuality are vital to succeed.

Forklift Certification

Be willing to become forklift certified.

Preferred Skills

• 5+ years in customer service.
• HVAC knowledge a plus.
• Forklift experience a plus (Will Train)