Counter Sales Associate

Bosch-HomeComfort; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Health coverage

401(k) with generous matching

Paid time off

Parental leave

Job summary

A leading technology company is looking for a Counter Sales Associate in Jackson, TN. In this role, you'll greet customers, assist with inquiries, and process transactions using a Point of Sale (POS) system. Ideal candidates will have a High School Diploma, 2+ years of retail or customer service experience, and strong communication skills. The position offers a competitive salary and a benefits package that includes health coverage, a 401(k), and paid time off.

Qualifications

• 2+ years of retail or customer service experience.
• Ability to engage customers effectively.
• Willingness to become forklift certified (training provided).
• Excellent communication skills with customers.
• Proficiency with Point of Sale systems and cash handling.
• Team player with a collaborative mindset.

Responsibilities

• Greet customers warmly and assist them with inquiries.
• Operate the Point of Sale (POS) system accurately.
• Maintain a clean and organized sales counter area.
• Handle cash and credit card transactions.
• Resolve customer concerns professionally.
• Resolve customer concerns professionally and empathetically.
• Restock merchandise and assist with inventory management.
• Collaborate with team to maintain a positive shopping environment.
• Adhere to company policies and procedures.
• Assist in warehouse operations for shipping and receiving when needed.
• Maintain regular attendance and punctuality.

Skills

Customer service skills

Communication skills

Problem-solving skills

Inventory management skills

Retail experience

Multitasking

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) systems

Forklift certification (willingness to obtain)

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark
enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding
Bosch teams around the world. Their creativity is the key to innovation through connected living,
mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Jackson, TN. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality

Qualifications

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications:

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Additional Information

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!