Counter Sales Associate

Homans Associates; Portland (ME); On-site; USD 32,000 - 34,000; Full time

Job summary

Homans Associates in Portland, ME is seeking a dynamic Counter Sales Associate with HVAC knowledge to bridge customers and solutions. You will identify needs, recommend equipment, and close sales in a fast-paced setting.

Schedule is Monday–Friday with compensation $23.00–$25.00 per hour; you’ll maintain showroom displays, assist warehouse staff, and handle payments and quotes while delivering world-class customer service.

Qualifications

• HVAC equipment knowledge is required.
• Experience assisting customers and closing sales.
• Familiarity with showroom displays and inventory.

Responsibilities

• Greet customers and identify needs; recommend HVAC equipment, parts, and supplies to fit requirements.
• Discuss features and promotions to maximize sales opportunities.
• Research inventory availability, prepare quotes, process payments, and handle substitutions as needed.
• Maintain organized showroom displays and coordinate transfers, open orders, and warranty authorizations.
• Balance counter sales with clerical tasks, phone outreach, and warehouse support.

Skills

HVAC knowledge

Customer engagement

Sales

Product knowledge

Job description

Location: Portland Branch | Schedule: Monday-Friday | Compensation: $23.00-25.00/hour

Position Overview

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. At Homans, we're committed to delivering amazing products and world-class customer experiences.

We're seeking a dynamic Counter Sales Associate with HVAC knowledge and a go-getter attitude to join our team. You'll be the bridge between customers and solutions—identifying needs, recommending products, and closing sales with confidence. If you're adaptable, self-sufficient, and thrive in a fast-paced environment, we want you on our team.

Company Website: http://www.homans.com/careers

Responsibilities Of a Counter Sales Associate

• Customer Engagement & Sales - Greet customers and answer calls; identify needs and recommend HVAC equipment, parts, and supplies that best fit their requirements
• Product Knowledge & Promotion Awareness - Discuss features and benefits of merchandise; stay current on promotions and deals to maximize sales opportunities
• Order Processing & Problem-Solving - Research inventory availability using computer databases, prepare sales/quote orders, process payments, and handle substitutions when needed
• Showroom & Inventory Management - Maintain organized displays, assist warehouse staff, and coordinate transfers, open orders, and warranty authorizations
• Multi-Tasking & Flexibility - Balance counter sales withclerical support, telephone outreach, and warehouse assistance—wearing multiple hats to keep operations running smoothly
• Other duties as assigned.