Counter Sales Associate

AIRECO SUPPLY INC; Newport News (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401K

Vacation and sick leave

Profit sharing

Vacation

Sick leave

Job summary

A leading HVAC/R distributor is seeking a highly motivated Counter Sales Associate for its Newport News, VA location. The successful candidate will assist customers, process transactions, and contribute to sales goals while providing top-notch customer service. Ideal for team players with strong communication skills and a passion for service. The role includes lifting up to 50 pounds and offers a competitive salary and benefits package.

Qualifications

• Able to lift 50 pounds.
• Strong oral and written communication skills necessary.
• Positive attitude and willingness to learn.

Responsibilities

• Process customer transactions accurately and efficiently.
• Generate sales by educating customers about products.
• Provide excellent customer service and support.
• Support stocking and merchandising; maintain branch appearance.
• Provide excellent customer service at the counter and via phone.

Skills

Customer service

Team player

Strong communication skills

HVAC knowledge

Sales skills

Interpersonal skills

Tools

POS system

Computer literacy

Job description

Aireco Supply, Inc is a leading distributor of HVAC/R equipment, components and supplies serving Maryland, Washington D.C., Virginia and Delaware. We are seeking a highly motivated individual to join the counter sales team in our Newport News, VA (Oyster Point) branch location. The Counter Sales Associate will be responsible for selling to contractors alongside experienced HVAC customer service personnel. Aireco is searching for a candidate who is a team player with a passion for customer service, commitment to driving sales and reaching branch goals.

Job Functions:

• Accurately and efficiently process customer transactions such as providing pricing, quotes, processing orders and managing returns
• Generate new and repeat sales by educating customers about products
• Proactively recommend items needed by the customer to increase customer satisfaction and improve profitability
• Support and maintain branch appearance, assisting with stocking shelves and merchandising
• Provide excellent customer service at the counter while maintaining a positive attitude
• Assist customers with their HVAC parts and equipment needs both in person or via telephone
• Excellent communication skills, with a focus on internal and external customers
• Ability to build and maintain customer relationships
• Work in a team environment, supporting multiple product lines
• Ability to provide quality customer service
• Knowledgeable in HVAC products or other trade products
• Basic computer fluency and comfort with the ability to quickly gain necessary skills
• Ability to utilize computer to reference parts
• Demonstrate basic mathematical aptitude and function
• Strong interpersonal skills in sales and problem solving
• Positive attitude towards learning
• Participate in trainings to maintain and grow knowledge of products and skills
• Performs all other associated duties as assign by leadership team

Requirements:

• Able to lift 50 pounds
• Strong oral and written communications skills
• Positive attitude and willingness to learn
• Computer skills and willingness to learn new operational procedures
• Knowledge of HVAC systems is helpful but not required
• Counter or outside sales experience preferred

Aireco Supply offers a competitive salary and benefits package, including health and disability insurance, profit sharing, 401K, vacation and sick leave.

Equal Opportunity Employer / Drug Free Workplace