Counter Sales Associate

BOSC; Little Rock (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

York Factory Direct Stores in Little Rock is seeking a friendly Counter Sales Associate to deliver exceptional service at the sales counter. You will greet customers, answer questions, process transactions at the POS, and maintain a clean, organized area while providing product knowledge.

You will support inventory and warehouse tasks during peak periods, collaborate with teammates, and uphold store policies.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Proficient in operating Point of Sale (POS) systems.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Greet customers warmly and assist with inquiries and purchases.
• Operate the Point of Sale (POS) system to process transactions accurately.
• Maintain a clean and organized sales counter area.
• Demonstrate product knowledge to help customers make informed decisions.
• Handle credit cards and other payment methods with precision.
• Resolve customer concerns and complaints professionally.
• Restock merchandise and assist with inventory management.
• Collaborate with team members to maintain a positive shopping environment.
• Adhere to company policies and procedures for smooth operations.
• Assist in warehouse operations for shipping and receiving during high-volume periods

Skills

Customer service

POS operation

Communication skills

Team player

Education

High school diploma or equivalent

Job description

York Factory Direct Stores offer the full lineup of York, Guardian, and Hitachi HVAC Products. York FD stores provide high quality and expedient delivery of the company's full line of residential and commercial HVAC ducted and ductless systems, Source One Parts, supplies and components. You will represent one of the leading brands in the HVAC distribution channel for York Factory Direct promoting York & Hitachi's portfolios to assigned accounts. You will also become a member of a highly motivated, winning team, fostering a goal driven and positive culture.

Job Description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Little Rock, United States. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle credit cards and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving during high-volume periods

Qualifications

• High school diploma or equivalent
• Excellent communication skills with the ability to engage customers effectively
• Proficiency in operating Point of Sale (POS) systems
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Product knowledge or ability to learn quickly about our product line
• Flexibility to assist in warehouse operations when needed
• Regular attendance and punctuality

Preferred Qualifications:

• Previous retail or customer service experience
• HVAC knowledge
• Forklift experience (willingness to become certified; training provided)

Additional Information

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.