HVAC Counter Sales Associate

Bosch-HomeComfort; Nashville (TN); On-site; USD 34,000 - 54,000; Full time

Job summary

Bosch-HomeComfort in Birmingham, US is seeking an HVAC Counter Sales Associate to assist contractors, technicians, and DIY enthusiasts with product selection and expert advice.

You will process sales, manage POS transactions, handle returns, and maintain inventory while staying current with HVAC tech and local codes. The role requires 1–3 years in HVAC sales and strong customer service; weekend availability is a plus.

Qualifications

• High school diploma or equivalent; HVAC certification preferred.
• 1–3 years of experience in HVAC sales or related field.
• Strong knowledge of HVAC systems, components, and industry best practices.
• Excellent customer service skills with a friendly and professional demeanor.
• Proven sales ability in a retail or counter sales environment.
• Proficiency in POS and inventory management software.
• Basic math skills for prices, discounts, and quotes.
• Familiarity with local building codes related to HVAC installations.
• Ability to lift and move products weighing up to 50 pounds.
• Strong communication and interpersonal skills.
• Detail-oriented with organizational abilities.
• Flexibility to work weekends and occasional evenings.

Responsibilities

• Assist customers with product selection and expert advice on HVAC systems, parts, and accessories.
• Process sales transactions and manage customer accounts using POS systems.
• Maintain accurate inventory records and restock shelves as needed.
• Collaborate with suppliers to ensure product availability and resolve issues.
• Stay up-to-date with HVAC technologies, industry trends, and local codes.
• Handle inquiries, complaints, and returns in a professional manner.
• Participate in product training to enhance knowledge and sales skills.
• Support marketing initiatives and promotions to drive sales and loyalty.
• Ensure a clean and organized sales floor and counter area.

Skills

HVAC knowledge

Customer service

Retail sales

POS systems

Inventory management

Communication

Teamwork

Weekend availability

Education

High school diploma or equivalent

HVAC certification preferred

Tools

POS software

Inventory software

Computer systems

Quote preparation

Job description

Job Description

We are seeking a knowledgeable and customer-focused HVAC Counter Sales Associate to join our team in Birmingham, United States. In this role, you will be the go-to expert for HVAC contractors, technicians, and DIY enthusiasts, providing top‑note customer service and technical advice while driving sales of HVAC equipment and supplies.

• Assist customers with product selection, offering expert advice on HVAC systems, parts, and accessories
• Process sales transactions and manage customer accounts using point‑of‑sale (POS) systems
• Maintain accurate inventory records and restock shelves as needed
• Collaborate with suppliers to ensure product availability and resolve any issues
• Stay up‑to‑date with the latest HVAC technologies, industry trends, and local building codes
• Handle customer inquiries, complaints, and returns in a professional and timely manner
• Participate in ongoing product training to enhance knowledge and sales skills
• Support marketing initiatives and promotions to drive sales and customer loyalty
• Ensure a clean and organized sales floor and counter area

Qualifications

• High school diploma or equivalent; HVAC certification preferred
• 1‑3 years of experience in HVAC sales or related field
• Strong knowledge of HVAC systems, components, and industry best practices
• Excellent customer service skills with a friendly and professional demeanor
• Proven sales ability and experience in a retail or counter sales environment
• Proficiency in using computer systems, including POS and inventory management software
• Basic math skills for calculating prices, discounts, and preparing quotes
• Familiarity with local building codes and regulations related to HVAC installations
• Ability to lift and move products weighing up to 50 pounds
• Strong communication and interpersonal skills
• Detail‑oriented with excellent organizational abilities
• Flexibility to work weekends and occasional evenings as needed

Additional Information

Equal Opportunity Employer, including disability / veterans.

Bosch adheres to Federal, State, and Local laws regarding drug‑testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!