Counter Sales Associate

Mead Lumber; Billings (MT); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Time Off & Holiday Pay

401(k) Plan

Scholarship & Tuition Assistance Programs

Job summary

Mead Lumber, located in Billings, Montana, is seeking a Counter Sales Associate who will be pivotal in engaging with customers and fulfilling their building material needs. The role involves sales at the counter and over the phone, processing transactions, and maintaining a professional environment. Ideal candidates will demonstrate strong sales abilities, construction knowledge, and excellent communication skills. The position offers a competitive hourly wage of $17 along with numerous employee benefits including medical, dental, vision, and a 401(k) plan.

Qualifications

• Prior sales experience in construction or building materials is a plus.
• Strong communication and interpersonal skills with a customer-first attitude.
• Self-motivated with excellent problem-solving and multitasking abilities.

Responsibilities

• Engage with customers to understand their needs and recommend building materials.
• Prepare quotes, process orders, and follow up for customer satisfaction.
• Collaborate with warehouse teams for accurate order fulfillment.

Skills

Sales experience in construction or building materials

Communication skills

Interpersonal skills

Problem-solving abilities

Basic math skills

Computer skills

Ability to lift 50 lbs

Job description

Overview

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. We strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary

As a Counter Sales Associate, you will be a key part of our sales team, working directly with contractors, builders, and walk-in customers to support their building material needs. Your primary responsibility is to understand customer requirements, recommend the right products, and drive sales—both in person at the sales counter and over the phone. You will also help with processing transactions, managing inventory, and maintaining a professional and organized sales environment.

Pay

Pay for this role: $17 per hour.

Key Responsibilities

• Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions.
• Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business.
• Develop strong product knowledge to confidently answer questions and offer recommendations.
• Build and maintain relationships with contractors, builders, and repeat customers.
• Handle inquiries, resolve issues, and process returns with professionalism and efficiency.
• Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery.
• Support merchandising, stocking, and pricing of products in the sales area.
• Stay informed about new products, promotions, and industry trends.

Qualifications

• Prior sales experience in construction or building materials is a plus.
• Construction knowledge or hands-on building experience preferred.
• Strong communication and interpersonal skills with a customer-first attitude.
• Comfortable working in a fast-paced, team-oriented environment.
• Self-motivated with excellent problem-solving and multitasking abilities.
• Capable of safely lifting and carrying materials up to 50 lbs. throughout the workday.
• Basic math and computer skills required.

Benefits

• Medical, Dental, and Vision Plans
• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity

Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.