Counter Sales Associate

Mead Lumber Company, Inc.; Billings (MT); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Time Off & Holiday Pay

Flexible Spending Accounts

401(k) Plan

Scholarship & Tuition Assistance Programs

Job summary

Mead Lumber Company, Inc. is seeking a Counter Sales Associate in Billings, MT. This role involves engaging directly with contractors and walk-in customers to meet their building material needs. Responsibilities include processing transactions, managing inventory, and providing customer service. Desired candidates should have some sales experience and strong communication skills. Benefits include medical, dental, vision plans, and an Employee Stock Ownership Plan (ESOP). Pay is $17 per hour.

Qualifications

• Prior sales experience in construction or building materials is a plus.
• Comfortable working in a fast-paced, team-oriented environment.
• Self-motivated with excellent problem-solving and multitasking abilities.

Responsibilities

• Engage with customers at the sales counter and over the phone.
• Prepare quotes, process orders, and follow up for customer satisfaction.
• Develop strong product knowledge to confidently answer questions.

Skills

Sales experience in construction or building materials

Construction knowledge or hands-on experience

Strong communication and interpersonal skills

Problem-solving and multitasking abilities

Job description

Billings, MT 59101, USA

Company Overview

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee‑owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together each day in an authentic, team‑oriented setting.

Why Join Us

• Employee Ownership: As a 100% employee‑owned company, you will have a stake in our shared success.
• Work‑Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary

As a Counter Sales Associate, you will be a key part of our sales team, working directly with contractors, builders, and walk‑in customers to support their building material needs. Your primary responsibility will be to understand customer requirements, recommend the right products, and drive sales—both in person at the sales counter and over the phone. You’ll also help with processing transactions, managing inventory, and maintaining a professional and organized sales environment.

Pay for this Role: $17 an hour

Key Responsibilities

• Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions.
• Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business.
• Develop strong product knowledge to confidently answer questions and offer recommendations.
• Build and maintain relationships with contractors, builders, and repeat customers.
• Handle inquiries, resolve issues, and process returns with professionalism and efficiency.
• Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery.
• Support merchandising, stocking, and pricing of products in the sales area.
• Stay informed about new products, promotions, and industry trends.

Desired Skills, Knowledge, and Qualifications

• Prior sales experience in construction or building materials is a plus.
• Construction knowledge or hands‑on building experience preferred.
• Strong communication and interpersonal skills with a customer‑first attitude.
• Comfortable working in a fast‑paced, team‑oriented environment.
• Self‑motivated with excellent problem‑solving and multitasking abilities.
• Capable of safely lifting and carrying materials up to 50 lbs throughout the workday.
• Basic math and computer skills required.

ESOP Benefit: Once eligible, you will participate in our Employee Stock Ownership Plan, a unique benefit that can provide a financial source for your future/retirement. We also offer our employees competitive pay as well as the benefits listed below.

Benefits

Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.