Counter Sales

Fisher Auto Parts; Stafford (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the automotive sector is seeking a Store Counterperson to manage daily operations, ensure customer satisfaction, and maintain a safe environment. The role requires strong communication skills and the ability to work in a fast-paced environment. Candidates should have a high school diploma and be familiar with automotive systems. Flexibility in scheduling is essential to meet business needs.

Qualifications

• Must maintain safety standards throughout the store.
• Excellent telephone communication skills required.
• Familiarity with automotive systems preferred.

Responsibilities

• Complete daily business tasks to meet objectives.
• Ensure sales levels meet or exceed budget goals.
• Maintain store appearance and merchandising.

Skills

Customer Service

Communication

Safety Awareness

Relationship Building

Education

High school diploma or GED

Tools

Computerized Systems

Job description

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Description

KEY RESPONSIBILITIES:

The Store Counterperson position is responsible for many facets of the store's daily operation including:

1. Effectively completing the day-to-day business to meet all job-related objectives aligned with the company's core values;
2. Ensuring sales levels meet or exceed budgeted goals;
3. Maintaining an atmosphere of safety and respect for associates and customers at all times.

Knowledge, Skills, Duties, and Abilities

• Maintaining a personal level of safety throughout the store at all times;
• Providing high standards of customer service, including prompt handling of customer orders;
• Maintaining store appearance and merchandising as assigned;
• Possessing excellent telephone communication and etiquette skills;
• Working effectively in a fast-paced and dynamic environment;
• Communicating effectively with peers, both verbally and in writing;
• Building strong relationships with associates, customers, and support staff;
• Being accountable for personal and store results;
• Utilizing marketing, training, and customer technology tools to increase sales and market share;
• Familiarity with computerized systems such as electronic parts catalog, inventory control, cash, invoicing, and credit systems;
• Having working knowledge of automotive systems;
• Learning to perform shop functions like mixing paint, turning drums and rotors, or making hydraulic hoses as required;
• Taking physical inventories and line counts;
• Stocking shelves and pulling customer orders.

Conditions of Employment

• High school diploma or GED preferred;
• 3 satisfactory Motor Vehicle Reports (MVR) required prior to hire and maintained;
• Pre-employment drug test required;
• ASE Certification preferred but not necessary at hire;
• Adherence to all company policies and procedures as outlined in employee and driver’s handbooks.

Work Schedule

Must be able to work a flexible schedule including days, evenings, and weekends as needed to provide quality service and grow the business.

Physical Demands and Working Environment

The role requires frequent standing, walking, sitting, handling, reaching, climbing, stooping, kneeling, crouching, crawling, talking, and hearing. Ability to operate a motor vehicle is also necessary. The role involves lifting up to 50 pounds frequently and possibly more with assistance. Visual requirements include close, distance, color, peripheral, and depth perception. The environment may include exposure to various weather conditions, chemicals, noise, and mechanical hazards. Reasonable accommodations will be provided as needed.