COUNTER SALES

Fisher Auto Parts; Lorton (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in automotive parts is seeking a dedicated Counter Sales representative. In this dynamic role, you will be responsible for ensuring high standards of customer service while achieving sales targets. You will engage with customers, manage inventory, and maintain the store's appearance. This position offers the opportunity to work in a fast-paced environment where your contributions directly impact business growth. If you are passionate about customer service and have a professional attitude, this role is perfect for you!

Qualifications

• High standards of customer service and effective communication.
• Ability to maintain store appearance and meet sales targets.
• Familiarity with automotive systems and inventory management.

Responsibilities

• Complete daily business objectives aligned with company values.
• Meet sales targets and maintain a safe environment.
• Assist with customer orders and stock shelves.

Skills

Customer Service

Communication Skills

Sales Targets

Safety Standards

Inventory Control

Automotive Systems Knowledge

Teamwork

Flexibility

Education

High School Diploma or GED

ASE Certification

Tools

Electronic Parts Catalogs

Inventory Control Systems

Job description

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Description

KEY RESPONSIBILITIES:

The Store Counterperson position is responsible for various aspects of the store's daily operation, including:

• Effectively completing daily business objectives aligned with the company's core values;
• Meeting sales targets to achieve or exceed budgeted goals;
• Maintaining a safe and respectful environment for associates and customers at all times.

Knowledge, Skills, Duties And Abilities

• Maintaining safety standards throughout the store;
• Providing high standards of customer service, including prompt handling of customer orders;
• Maintaining store appearance and merchandising as assigned;
• Possessing excellent telephone communication and etiquette skills;
• Working effectively in a fast-paced retail environment;
• Communicating effectively with peers verbally and in writing;
• Building strong relationships with customers, staff, and management;
• Following performance standards for counterpersons;
• Ensuring efficient use of resources;
• Utilizing marketing, training, and customer technology tools to increase sales;
• Familiarity with computerized systems such as electronic parts catalogs, inventory control, and invoicing;
• Providing high levels of customer service and having working knowledge of automotive systems;
• Learning to perform shop functions like mixing paint, turning drums, or making hydraulic hoses as required;
• Taking physical inventories and pulling customer orders;
• Stocking shelves and assisting with order fulfillment.

Conditions Of Employment

• High school diploma or GED preferred;
• Valid Motor Vehicle Report (MVR) required and must be maintained;
• Pre-employment drug test required;
• ASE Certification preferred but not required;
• Adherence to company policies and procedures as outlined in employee and driver handbooks.

Work Schedule

Must be flexible to work days, evenings, and weekends as needed to provide quality service and support business growth.

Physical Demands And Working Environment

Frequent standing, walking, sitting, manual handling up to 50 lbs, and operating vehicles. Exposure to various environmental conditions and noise levels. Reasonable accommodations available for individuals with disabilities.

Requirements

• Clean driving record;
• Ability to lift up to 50 lbs frequently;
• Professional attitude and excellent customer service skills;
• Neat appearance and proper uniform wear.