Counter Person

Troon; Brewster (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid sick leave

Job summary

Gamble Sands in Brewster, WA, part of Troon, is seeking a part-time Counter Person for a seasonal role (up to 6 months). You will greet guests, take orders, process transactions, and help keep the counter stocked and clean.

This position offers learning opportunities in a fast-paced hospitality setting, with benefits including health care, 401(k) with employer match, and paid sick leave.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Clear and concise communication to take orders accurately.
• Basic math skills for cash handling and making change.
• Attention to detail to ensure correct orders and procedures.
• Ability to work under pressure during busy periods and handle multiple requests.
• Teamwork and collaboration with staff for smooth operations.

Responsibilities

• Greet customers at the counter with a friendly, professional demeanor.
• Accurately take customer orders with options and quantities.
• Know products and services to answer questions and suggest options.
• Process transactions using POS, handle cash and card payments.
• Prepare food or drinks per recipes when applicable.
• Package items to ensure customer satisfaction.
• Address concerns or questions about products or policies.
• Keep counter area clean, restock shelves, and dispose of trash.
• Present products attractively to encourage sales.
• Follow cash handling procedures and safety guidelines.

Skills

Excellent customer service

Clear communication

Basic math

Attention to detail

Work under pressure

Teamwork

Job description

Gamble Sands, located in Brewster, WA, is pleased to announce an excellent career opportunity for a part-time Counter Person! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Role Type

Seasonal (Position will last 6 months or less)

Compensation

$17.13 - $17.20 per hour

Key Responsibilities

• Greets customers as they approach the counter with a friendly smile and professional demeanor.
• Accurately takes customer orders, including specifying options, quantities, and any special requests.
• Maintains detailed knowledge of products and services offered to answer customer questions and provide recommendations.
• Efficiently processes transactions using a point-of-sale system, including scanning items, accepting payment methods (cash and credit cards), and providing change.
• Prepares food or drinks, if applicable, such as assembling sandwiches, pouring beverages, or following specific recipe instructions.
• Properly packages purchased items to ensure customer satisfaction.
• Addresses customer concerns, complaints, or questions regarding products, services, or store policies.
• Keeps the counter area clean and organized, including wiping spills, restocking shelves, and disposing of trash.
• Presents products attractively on the counter to encourage sales.
• Adheres to established cash handling procedures, safety guidelines, and customer service standards.

Knowledge/Skill

• Excellent customer service skills, with the ability to interact with customers in a positive, courteous, and helpful manner.
• Clear and concise communication skills to accurately take orders and address customer concerns.
• Basic math skills for accurate cash handling and quick calculation of totals.
• Attention to detail to ensure orders are correct and proper procedures are followed.
• Ability to work under pressure and handle busy periods and multiple customer requests efficiently.
• Teamwork skills to collaborate with other staff members and maintain smooth operations.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Sick leave and leaves of absence, in accordance with
  • Washington (WA) – Washington Paid Sick Leave
  • Seattle, WA – Seattle Paid Sick and Safe Time

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.