Counter Parts Sales

NEXTRAN CORPORATION; United States; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Career Paths

Network of 30 Dealerships

Disability Insurance

Paid Time Off

Nextran Paid Life Insurance

Medical and Dependent Care FSA

401k Retirement Plan with Match

Company Paid Holidays

EAP

Great Medical Dental & Vision Benefits

Social Responsibility Opportunities

28 Years of Industry Experience

Job summary

Nextran Truck Centers in Decatur, Illinois is seeking a Parts Counter Sales Representative to help customers find the right parts and solutions while supporting technicians and handling phone orders. The role emphasizes fast, friendly service and accurate order processing.

Ideal candidates have 1 year of automotive parts sales experience, strong communication skills, and proficiency with computers. The position requires occasional lifting and a team-oriented mindset.

Qualifications

• High school diploma or GED required.
• 1 year of experience in automotive/heavy duty truck parts sales or related field.
• Strong communication and customer service skills.
• Comfortable with technology and using computers for recordkeeping and transactions.
• Ability to stay organized and manage multiple priorities in a fast-paced environment.

Responsibilities

• Assist customers at the counter, by phone, and with technicians in the shop.
• Provide fast, friendly, and knowledgeable service.
• Identify parts and provide pricing, availability, and technical information.
• Process orders, payments, returns, or credits accurately to keep orders moving.
• Support outside sales with accurate and timely order fulfillment.
• Maintain an organized, clean, and welcoming counter area.

Skills

Customer service

Communication

Organization

Attention to detail

Team player

Education

High School Diploma or GED

Valid driver's license

Tools

Computers / POS systems

Job description

Nextran Truck Centers Counter Parts Sales Decatur Illinois

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Our Employees Benefit from

• Career Paths
• Network of 30 Dealerships
• Disability Insurance
• Paid Time Off
• Nextran Paid Life Insurance
• Family Centered Values
• Medical and Dependent Care FSA
• 401k Retirement Plan with Match
• Company Paid Holidays
• EAP
• Great Medical Dental & Vision Benefits
• Social Responsibility Opportunities
• 28 Years of Industry Experience
• Professional Growth Counter Part Sales Decatur Illinois
• Hourly wage starts at 2000
• Actual compensation will be based on the candidates qualifications including skills certifications education and relevant years of experience

Work Schedule

We keep things running 7 days a week from 6:00 AM to 6:00 PM with team members working a rotating schedule to provide reliable coverage while maintaining a fair and balanced schedule. Shifts may include weekends and holidays so flexibility is important. If you enjoy variety teamwork and staying busy in a fast paced environment this schedule offers an opportunity to be part of a team that keeps things moving.

Candidates must successfully complete a pre employment drug screening background investigation physical abilities assessment and motor vehicle record MVR check.

Parts Counter Sales Representative

Love parts people and keeping things moving? This could be the opportunity for you. If you thrive in a fast paced environment enjoy helping customers find the right solutions and know how to keep up when the phones are ringing and the shop is busy we want YOU on our team.

What Youll Do

• Helping customers at the counter supporting technicians in the shop and assisting customers over the phone.
• Every day brings something different and your knowledge energy and customer service skills will help keep our operation running smoothly.
• Delivering fast friendly and knowledgeable service to walk in shop and phone customers.
• Finding the right parts and solutions by providing accurate pricing availability and technical information.
• Keeping orders moving by accurately processing orders payments returns or credits.
• Tracking down hard to find parts and coordinating urgent and emergency orders when customers need them most.
• Supporting outside sales representatives with quick accurate and reliable order fulfillment.
• Keeping the parts counter organized and customer ready creating a clean professional and welcoming environment.
• Creating sales opportunities by recommending related products promoting specials and following up with customers by phone and email.
• Working as part of a team to keep the parts department running efficiently and deliver an outstanding customer experience.
• Performing other duties as assigned.

What Were Looking For

• High School Diploma or GED
• 1 year of experience in automotive heavy duty truck industrial or related parts sales
• Valid drivers license with a satisfactory driving record
• Must maintain a satisfactory driving record and meet Nextran Corporations driver qualification and insurability requirements
• Comfortable with technology and able to use computers and electronic applications for recordkeeping communication scheduling transactions and other job related functions
• Strong communication skills with a genuine customer first mindset
• Positive can do attitude and a willingness to jump in help the team and get the job done.
• Able to stay organized and focused while managing multiple customers and priorities in a fast paced environment.
• Sharp attention to detail with strong problem solving and decision making skills.
• Team oriented and dependable with a willingness to support customers technicians and fellow team members.

Physical Requirements

This is an active role for someone who likes to stay moving. Hands on work handling reaching and organizing parts. Regular walking standing climbing kneeling bending and lifting. Ability to stand or sit for extended periods. Lifting requirements: Regularly lift up to 25 lbs; Frequently lift up to 50 lbs; Occasionally lift up to 100 lbs. Good close up and distance vision to keep things accurate and efficient.

Ready to Get in the Action Bring your parts knowledge customer service skills and can do attitude to a team that keeps things moving.

Nextran Core Hiring Competencies

• Customer Focus: Building strong customer relationships and delivering customer centric solutions.
• Instills Trust: Gaining the confidence and trust of others through honesty integrity and authenticity.
• Communicates Effectively: Developing and delivering multi mode communications that convey a clear understanding of the unique needs of different audiences.
• Action oriented: Taking on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm.
• Decision quality: Making good and timely decisions that keep the organization moving forward.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life cycle cost to our customers. Spanning the Southeast and Midwest United States we provide sales parts and service for several leading brands including Mack Volvo Isuzu GMC Ford Hino and Kalmar Ottawa.

EEO Employer DURM1