Counter Parts Person

Interstate Truckway Inc; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Rx coverage

401(k) with employer match

Paid vacation

Company-paid life insurance

Short-term disability

Job summary

Interstate Utility Trailer is looking for a Counter Parts Person to join our Cleveland parts team. You will greet customers, take trailer part orders, and locate the right parts using catalogs while ensuring accuracy and timely fulfillment.

We offer Rx coverage, a 401(k) with employer match, paid vacation, company-paid life insurance, and short-term disability. If you have parts experience and enjoy helping customers, apply today.

Qualifications

• Experience with truck or trailer parts.
• Customer service oriented with an outgoing personality.
• Excellent written and verbal communication skills.
• Data entry skills and strong attention to detail.

Responsibilities

• Greet customers promptly and courteously at the counter and on the phone.
• Take customer trailer part orders and enter them into our parts inventory system.
• Identify the right parts using online resources and parts catalogs.
• Suggest additional parts and accessories to meet customer needs.
• Pull in-stock items from inventory and complete all required paperwork before releasing parts.
• Make sure all parts are picked up or delivered on time.
• Check in received parts, match packing lists to orders, and put parts away in the proper bins.
• Stock and restock the parts warehouse, and return unsold merchandise to stock.
• Keep the inventory control system accurate and provide updated information for stock orders.
• Conduct periodic cycle counts to reconcile in-stock inventory.
• Perform other duties as assigned.

Skills

Truck parts

Customer service

Data entry

Communication

Job description

Join the Interstate Utility team! Build your career with a leading trailer company, proudly serving the states of Indiana and Ohio with innovation, expertise, and a commitment to excellence.

Position:Counter Parts Person

Location: 5441 & 5443 Canal Road

Valley View OH

Cleveland, OH

Job Id:752

# of Openings:1

Counter Parts Person
Interstate Utility Trailer | Cleveland, OH | Full-Time

About Interstate Utility Trailer

Founded in 1975, Interstate Utility Trailer has grown into one of the largest semi-trailer dealerships in North America. We're a stable, established company with a reputation for excellence in trailer sales, service, and parts — and we're growing.

About This Role

We're looking for a Counter Parts Person to join the Parts Department at our new Cleveland, OH location. You'll be the first point of contact for customers at the counter and on the phone, helping them find the right truck and trailer parts and making sure orders are filled accurately and on time. If you have experience with truck or trailer parts and an outgoing, detail-oriented personality that loves helping customers, come join a winning team.

• Prescription (Rx) coverage
• 401(k) with employer match
• Paid vacation
• Company-paid life insurance
• Short-term disability coverage

What You'll Do

• Greet customers promptly and courteously at the counter and on the phone
• Take customer trailer part orders and enter them into our parts inventory system
• Identify the right parts using online resources and parts catalogs
• Suggest additional parts and accessories to meet customer needs
• Pull in-stock items from inventory and complete all required paperwork before releasing parts
• Make sure all parts are picked up or delivered on time
• Check in received parts, match packing lists to orders, and put parts away in the proper bins
• Stock and restock the parts warehouse, and return unsold merchandise to stock
• Keep the inventory control system accurate and provide updated information for stock orders
• Conduct periodic cycle counts to reconcile in-stock inventory
• Perform other duties as assigned

What We’re Looking For

• Experience with truck or trailer parts preferred
• Customer service oriented with an outgoing personality
• Excellent written and verbal communication skills
• Data entry skills and strong attention to detail

Physical Requirements

• Prolonged sitting, standing, and stooping/kneeling
• Reaching with arms and hands
• Ability to lift up to 50 lbs
• Ability to work independently

Ready to join a winning parts team with one of North America's largest semi-trailer dealerships?

Interstate Utility Trailer is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind regardless of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. EEO M/F/Veterans/Disabled.