Counter Manager: Lead Sales & Fan-Focused Experiences

Pandora; New York (NY); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Base + Bonus

401K

Medical, Dental, Vision

Disability + Life Insurance

Product Discounts

Résumé du poste

Pandora in Macy's Shop-in-Shop is seeking a Counter Manager to lead a team of Part-Time Sales Associates and Sales Leads on the sales floor, delivering exceptional customer experiences and driving sales results.

You will coach, schedule, manage inventory, and ensure compliance with Pandora and Macy’s standards while nurturing talent and delivering fan-first service across peak hours and holidays.

Qualifications

• Minimum 3 years’ experience in a supervisory retail role (Sales Lead/Assistant Manager)
• Bilingual in Mandarin and English preferred
• 18 years or older with right to work in the United States
• Flexible schedule including nights, weekends, and holidays

Responsabilités

• Drive and exceed counter sales goals, focusing on comp sales and transactions
• Coach and develop Part-Time Sales Associates and Sales Leads
• Prepare weekly schedules and oversee inventory and loss prevention
• Ensure impeccable Pandora and Macy’s brand presentation and VM standards
• Recruitment support and onboarding for store team
• Maintain adherence to security, POS, and store policies

Connaissances

Sales Leadership

Team Development

Operations Management

Scheduling & Payroll

Visual Merchandising

Policy Adherence

Talent Recruitment Support

Outils

Microsoft Office 365

POS systems

Applicant Tracking Systems

Description du poste

Pandora in Macy's Shop-in-Shop is seeking a Counter Manager to lead a team of Part-Time Sales Associates and Sales Leads on the sales floor, delivering exceptional customer experiences and driving sales results.

You will coach, schedule, manage inventory, and ensure compliance with Pandora and Macy’s standards while nurturing talent and delivering fan-first service across peak hours and holidays.